Manager, ITQA Testing

Job Description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right Who we are: Integer is a global organization providing innovative, high-quality technologies and manufacturing to Medical Device OEM’s to enhance the lives of patients worldwide.

We are guided by our six Values, including Customer Perspective, Accountability, Agility, One Team, Candor and Inclusion. We also have a distinct emphasis on Integrity, Safety, and Quality. These are non-negotiables, and integral to everything we do. Working at Integer means you are part of a team passionately pursuing excellence in all that we do and always reaching for the next great achievement.

What you will do in this role: The ITQA Testing Manager is responsible for establishing and maintaining robust software testing policies, procedures, and best practices across the IT organization. This role will lead and mentor a team of IT testing professionals, ensuring compliance with regulatory requirements and alignment with industry standards.

The ideal candidate will have hands-on testing experience, strong leadership skills, and the ability to drive strategic initiatives for future testing scalability. Key Responsibilities: Policy & Process Development: Create and maintain IT software testing policies, procedures, and standards. Define and enforce best practices for test planning, test case creation, execution, and defect management.

Testing Leadership & Guidance: Provide guidance to IT Testers, Project Managers, Developers, and Systems Analysts on proper testing protocols. Oversee UAT planning and execution, ensuring quality and compliance. Team Management: Lead and mentor IT testing resources, including offshore teams and Managed Services vendors.

Train project stakeholders on validation and testing best practices. Compliance & Regulatory Alignment: Ensure testing processes meet compliance and audit requirements for 21 CFR Part 820, GxP, and CSV.

Support transition initiatives from CSV to CSA frameworks. Technical Expertise: Apply strong knowledge of SDLC and enforce best practices across projects. Manage testing for ERP systems, SaaS applications, and manufacturing systems.

Drive adoption of automation and performance testing tools and methodologies. Strategic Planning: Develop a roadmap for future testing needs, scalability, and tool implementation. Collaborate with leadership to align testing strategies with organizational goals.

Qualifications & Experience Required: Bachelor’s degree in Computer Science, Information Technology, or related field. Hands-on experience in software testing and validation. Experience with test automation and performance testing and the management of testing resources who perform those functions Proven experience leading IT testing teams and managing offshore resources.

Strong knowledge of SDLC and testing best practices. Preferred: Experience in manufacturing or highly regulated environments. Familiarity with compliance standards (21 CFR Part 820, GxP, CSV) and IQ/OQ/PQ testing protocols for validated systems.

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