Master Data Analyst

About the job

Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world’s best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.

With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode: https://www.escode.com/

Role purpose:  

Data and Reporting is a newly formed team within Escode with the mission to deliver a data strategy tailored to our business, delivering innovation and supporting business growth.
 

We are looking for a Master Data Analyst to join our in-house Data and Reporting team in Escode. The purpose of the role is to: 

• Manage and maintain the integrity and quality of master data across the organization. 

• Get hands on with data governance, ensuring data accuracy and data quality in our operational systems 

• Act as the Subject Matter Expert (SME) on master data for Escode, owning the creation and maintenance of the Common Data Model and support data integration efforts  
   

Key accountabilities/Responsibilities  

• Maintain our master data in Salesforce (SFDC) with regular focus on account master data (account ownership, new account setup) and customer segmentation data, working closely with our Sales Ops teams as their primary support for master data requests  

• Undertake data de-duplication exercises to improve data quality in SFDC as well as other systems in the Escode business   

• Undertake data cleansing exercises via bulk data update processes to improve data quality and deliver business requests to enrich data with valuable data points  

• Own the quality and exception reporting for data across Escode, utilizing our new data platform as the data lake for quality reporting 

• Maintain data quality standards and conduct regular data quality audits to ensure compliance. 

• Manage and handle Escode’s master data email requests 

Functional and technical skills: 
 

• Experience with Salesforce (SFDC) in a data management capacity  

• Experience working with ERP, CRM or other systems housing master data   

• Ability to present complex information clearly to non-technical stakeholders. 

• Be service-minded ensuring that the business is supported with master data requirements  

• Experience with data quality audits and data exception reporting  

• Ability to analyse problems and apply appropriate solutions that target the root cause  

• Experience with Microsoft Purview is an advantage but not a must have 

• Power BI and SQL experience is an advantage but not a must have  

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email cv@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

https://www.nccgroupplc.com/media/mjhmbcmj/candidate-privacy-notice-261023.pdf

Please note that this role has background clearance as mandatory due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.