Masterdata Operations Expert

Location- Hyderabad

Job model – Hybrid 

Purpose of the job 

Responsible for managing, executing and monitoring transactional Master data maintenance requests to support Business Groups and Corporate Functions in realizing their business objectives through fact based culture. This role is also pivotal in cultivating improvements in DSM wide master data processes and solutions, continuous drive for highest quality, completeness and consistency of the master data, which resides in various applications. This role directly reports into GbS Service Management Business Services Manager, driving and influencing the operational master data delivery in landscape of DSM.

Job Context 

Master Data and Master Data Quality have a high impact on the performance of operational business processes, the quality of information and on overall decision making. High master data quality level contributes towards reduction of costs through efficiency improvements in business processes, projects, data processing and information generation. Having high quality master data in timely manner is the pre-requisite for optimal functioning of business processes, and operational and management reporting.

Masterdata Management Operations unit is accountable for execution of regular maintenance requests for Customers, Suppliers, Materials, Products and Finance objects, adhering to established standards, governance, measures to guarantee masterdata consistency and integrity. This work is carried out in a variety of platforms available within DSM organization.

In addition, MDM Operations Expert plays a critical role in global integrations and internal improvement projects.

MDM Operations Experts deal with many stakeholders, such as business representatives, functional process experts, project managers, scrum masters etc. in Business Groups, corporate units and IT organization. Next to those, there is a strong link to the Data Analytics organization, to secure applications of best practices and DSM global data standards, as well as to leverage available modern technology.

Key Responsibilities

• Deliver masterdata operational support for various DSM Health, Nutrition and Care business, in several SAP back-ends
• Ensure requests are processed within SLA
• Create synergy where opportunities are identified
• Report master data quality problems that affect data quality (data quality reports).
• Perform bulk updates for Customers, Suppliers, Materials, Products and Finance elements

You Bring

• Bachelor or Master Degree in BA/BE (or similar) with 6 – 8 years of Experience
• Experience in data quality maintenance processes
• Sound operational affinity with Microsoft Outlook, Excel, Access, PowerBI
• Master data management skills
• Ability to work with people at multiple levels within the organization in many geographies and cultures
• Capable to maintain overview on complex organizational structures, business processes and interdependencies.

We Bring

• A team of diverse employees who aren’t afraid to think outside of the box. 

• A truly global and collaborative team that cares about the experience of our employees.

• The encouragement you need to develop and achieve personal growth.

• A role that is crucial on projects and allows you to build your brand.

• A caring and supportive environment where you’re empowered to grow and share your ideas.

The application process

Interested in this position? Please apply on-line by uploading your resume in English via our career portal. For further information, please contact Kubra Ali Khan, Talent Acquisition ([email protected])

Equal Opportunities Commitment

 dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

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