MSP Sales Engineer (EMEAI)

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

JOB DESCRIPTION:

Commvault is currently seeking a dynamic MSP Sales Engineer to join our Technical Sales team to drive the adoption and consumption of our SaaS offerings among Managed Service Providers (MSPs).

Your primary focus will be on nurturing and expanding our partnerships with MSPs, assisting them in building and selling managed services centered around our SaaS solutions.

This role demands a blend of technical prowess, sales acumen, and relationship-building finesse. If you’re ready to dive into the fast-paced world of MSP partnerships and thrive on the challenge of scaling a rapidly growing segment, this opportunity is tailor-made for you.

Key Responsibilities:

• Act as the go-to technical expert for Commvault Cloud within our Managed Service Provider business unit.

• Provide hands-on guidance and support during the pilot and ramp-up phases for MSPs, ensuring their short-term success and long-term growth.

• Collaborate closely with Product Management to capture and prioritize technical feature requests based on MSP feedback.

• Partner with MSP Account Executives to target and engage strategic clients, articulating the value proposition of Commvault Cloud and driving opportunities to closure.

• Showcase the technical value of Commvault Cloud through compelling presentations, demos, proof-of-concepts, and onboarding assistance.

• Drive complex technical concepts into clear messages that highlight how Commvault Cloud addresses MSPs’ business, operational, and financial challenges.

• Collaborate with MSPs in a consultative manner to develop market-ready Backup as a Service (BaaS) offerings on the Commvault MSP Platform.

• Engage with senior-level MSP leadership independently, understanding their key technical and business pain points to position Commvault Cloud effectively.

• Foster enduring relationships with technical decision-makers within MSP accounts to drive ongoing satisfaction and adoption.

• Serve as a trusted advisor to our MSP partners, aligning Commvault’s capabilities with their current and future managed services roadmap.

• Cultivate evangelists among MSPs and customers, driving continuous adoption and expansion of Commvault Cloud services.

• Provide deployment assistance and leverage best practices to ensure successful onboarding and end-user engagement.

• Keep senior management and internal stakeholders informed of key developments and challenges, facilitating alignment and informed decision-making.

• Effectively communicate MSP needs, product feedback, and process improvements to relevant internal teams.

• Stay abreast of evolving industry trends and technologies through continuous learning, training, and certifications.

Qualifications:

• Demonstrable technical pre-sales experience, preferably in the SaaS or Managed Services industry, preferably in Data Protection or Business Continuity solutions.  Commvault experience a plus.

• Thorough understanding of MSP services, business models, and market dynamics.

• Intermediate knowledge of public cloud platforms, particularly AWS, Azure (preferred), and GCP.

• Comprehensive awareness of the competitive landscape, including key players like Druva, Veeam, Cohesity, Rubrik, and Datto.

• Hands-on experience in areas such as enterprise storage, virtualization (VMware/Hyper-V), cloud platforms, security architecture, and backup solutions.

• Familiarity with enterprise applications like SAP, Oracle, Exchange, and Office 365.

• Proven track record in selling and architecting SaaS data management solutions, including backup and recovery, data migration, and cloud security.

• Basic understanding of transitioning software licensing practices from perpetual to subscription and utility models.

• Ability to thrive in a rapidly evolving environment, adapting quickly to changing priorities and responsibilities.

• Strong consultative selling skills, with the ability to articulate complex technical concepts in a business context.

• Excellent written and verbal communication skills, with proficiency in presentations and relationship-building.

• Experience using tools like Salesforce.com for process and information organization.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field preferred, coupled with proven technical experience in the IT industry.

• Familiarity with sales methodologies such as MEDDIC, TAS, SPIN, Solution Selling, or Challenger.

• Comfortable working remotely and autonomously, with a willingness to travel approximately 20-30% depending on location.

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#LI-REMOTE

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email [email protected] For any inquiries not related to an accommodation please reach out to [email protected].