Operations Business Intelligence Analyst

We are Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets.

We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.  

We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?

Let’s start with the role

We are looking for an Operations Business Intelligence Analyst to join our fast-growing BI & Analytics team and support the expansion of the Operations function through analytics and insights across Kaizen Gaming in the next phase of an exciting scale-up data journey. Your primary focus will include, but not be restricted to, Operations Performance, Workforce Management Planning and Quality Control, utilizing our existing infrastructure to scale up operations and facilitate Kaizen’s global expansion.

As a Business Intelligence Analyst you will:

• Collect data requirements based on upcoming business needs of the departments you will work with and subsequently review and validate the newly collected data in close collaboration with stakeholders and the corresponding Data Analysts;
• Design and develop end-to-end data analytics by visualizing past trends and patterns. Evaluate, develop and redefine established key metrics;
• Enhance and uphold existing dashboards and reports.
• Maintain the Data Lake (Azure Databricks) and optimize data flows to support reporting needs under a Unity Catalog model.
• Safeguard and promote the Company’s Data Governance Strategy.  
• Effectively communicate insights and recommendations to stakeholders to facilitate informed business decisions;
• Ensure alignment and prioritization of data solutions/projects along with the Core BI team;
• Contribute to establishing a strong data culture across the organization.

What you’ll bring

• Bachelor’s/Master’s degree in a quantitative discipline such as statistics, mathematics, engineering, economics, operations research or similar;
• 2+ years working experience in a reporting, statistical or quantitative role;
• Strong storytelling skills and the ability to articulate technical information to a non-technical audience;
• A data-driven attitude with an analytical focus and a good understanding of statistical methods;
• Strategic thinking skills, with the ability to primarily cooperate and interact with senior stakeholders;
• Ability to prioritize tasks, meet deadlines and identify opportunities with minimum oversight;
• Manage senior stakeholders under pressure and/or raise issues when necessary;
• Exceptional SQL skills, with advanced proficiency in MS-Excel (pivot tables, v-lookups) as well as Google Sheets and Google Slides;
• Proficient in Microsoft Power BI (or other dashboarding tool, such as Tableau);
• Experience in Data Manipulation and Data Analysis using Python will be considered a plus;
• High-drive, can-do attitude, proactive and flexible to changing business demands;
• Analytical mindset and detail-oriented with ability to focus and prioritize workload;
• Experience with Databricks will be considered a strong advantage;
• Fluency in English.

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay & bonus scheme
• 👩‍⚕️ Private health insurance for you and your family
• 💰 Monthly meal allowance 
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training

#LI-Hybrid

#LI-PROMOTE

We are an equal opportunities employer and welcome applications from all individuals, regardless of race, gender, disability, religion/belief, sexual orientation, or age.

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