People Insights Manager-1

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

People Insights Manager-1

Overview
At Mastercard, the People Insights Team play a crucial role in shaping our talent strategy and enhancing employee experience through data-driven insights. The People Insights Manager role is an addition to our newly created Insights Services Team within the Global People Operations and Insights team at Mastercard, operating across multiple Regions & time zones.
The ideal candidate will have a strong background in data analysis, statistics, and human resources, with a focus on generating actionable insights to drive strategic decision-making within the organisation. This role will involve working closely with cross-functional teams to understand business needs, analyse data, and communicate findings effectively to Leadership audiences. Competitive candidates will be detail-oriented, execution-focused, and accomplished at driving quantifiable results within a global and matrixed organization.
Role
o Conduct in-depth analyses of employee data to identify trends, patterns, and areas for improvement.
o Applies knowledge in quantitative and qualitative analysis as well as data visualization to surface clear and compelling narratives that inform the People Strategy
o Influences the development of actionable KPIs that drive business decisions and inform executive management and other key constituents
o Provides thought leadership to convert inputs from stakeholder teams into creative, scalable solutions
o Ensure data integrity, accuracy, and security by establishing and enforcing data quality standards.
o Stay up-to-date with industry trends and best practices in people analytics and data science.
o Collaborates with data engineering and visualization resources to access and manipulate data, explain data requirements, and surface findings via cutting-edge visualizations and dashboards
o Provides program management support for Solutioning and Automation activities, including project prioritization through partnership across the People Analytics Leadership team
o Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data

All About You
Essential
o Experience in providing measurable business outcomes through surfacing insights relating to organizational effectiveness
o Outcome driven; with experience providing innovative analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial
o Ability to translate results of analyses into data-driven insights to ensure key messages resonate with the target audience
o Structured thinking, seeking to proactively introduce structure and processes where gaps may exist
o Ability to collaborate with peers and cross functional teams, working across multiple time zones
o Creative and nimble with ability to overcome obstacles to solve hard problems
o Flexible and responsive, with ability to adapt to rapid change in direction or business priority
o Openness to feedback and strong self-awareness
o Ability to work within the confines of data governance and privacy standards
o End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation
Desirable
o Comfortable working in a technical environment
o Possesses a commensurate level of experience in relationship building across large scale organizations; through providing a Consulting service to internal or external client groups
o Experience managing and analyzing structured and unstructured data using tools such as SQL, R, or Python
o Familiarity with ETL tool capabilities and utility (e.g., Alteryx, Informatica)
o Experience in HR data (Workday preferred)
o Experience in BI tools (Tableau, Power BI, and Domo preferred)
o Experience with Agile/Scrum environment preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.