Principal Business Intelligence Program Manager – Revenue Operations

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it’s what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The RevOps Business Intelligence group is a key player in fueling this growth. We define, design, build, and maintain self-service dashboards, reports, and alerts to support data-driven decision-making by thousands of users. Join us and help define exciting new user-centered, predictive, and prescriptive analytics at Workday!

About the Role

Workday is forming a high-performance Revenue Operations organization to steer us toward our goal of growing from $4B to $10B in revenue. The RevOps Business Intelligence group is a key player in fueling this growth, by providing frictionless access to self-service insights, when and where users need them to support data-driven decision-making and drive business outcomes. Whether via dashboards, reports, or alerts and regardless of system, this group is responsible for ensuring all RevOps insights are accurate and consistent, easy-to-understand and actionable.

As a Business Intelligence Program Manager, you will act as both a “Product Manager” and “Project Manager” for any RevOps business intelligence project.  This includes deeply understanding the business goals and user needs; defining reporting functionality to meet those needs; managing the project scope and schedule; communicating with stakeholders; and partnering closely with Enablement teams to support communication, training, and adoption.

We have a fantastic team culture that blends fun with high performance and professional development.  We are looking for someone who is energized by collaborating with others to solve problems, takes a leadership mentality on any project, and gets rave reviews all around when a project is completed.

Responsibilities

• Deeply understand business goals and user needs. Interview users, stakeholders, and subject matter experts to get insights on what business problems we are trying to solve, key questions to be answered by the BI solution, and how the solution will fit into the business process to be supported.

• Define requirements and functionality to meet those needs. Write Agile stories to capture the user needs. Partner with Business Intelligence Analyst to brainstorm and provide feedback on design to achieve easy-to-understand visualizations.

• Run pilots to get feedback before launching a new solution. Consolidate and prioritize feedback to BI Analyst.

• Manage project scope and schedule using Agile sprint method to ensure projects are completed on time.

• Communicate with stakeholders proactively throughout the project to gather inputs, keep them updated, and coordinate with other teams.

• Partner closely with Enablement teams to provide inputs to and support communication, training, and adoption of new/updated BI solutions.

• Act as a trusted advisor when questions arise regarding BI solutions and metrics.

Qualifications

• 10+ years professional experience.

• 5+ years experience in Marketing, Sales, Services, or Customer Experience Operations required.

• 5+ years Analytics experience preferred, either full-time or as a significant part of your role.

• Strong Project Management skills.

• Experience with Salesforce.com and BI tools preferred.

• Experience with Agile methodology preferred.

• A keen understanding of user experience design is a strong bonus.

• Excellent interpersonal, presentation, facilitation, and listening skills.

• Excellent problem solving and analytical skills.

About You

Basic Qualifications:

• Degree is required for this role: Bachelors Degree in Computer Science, Analytics or related field

• 10+ years professional experience

• 5+ years Analytics experience required, either full-time or as a significant part of your role

• 5+ years experience in Marketing, Sales, Services, Customer Experience or Operations required

Other Qualifications:

• Strong Project Management skills

• Strong Sr. Leadership engagement

• Experience with Salesforce.com and BI tools preferred

• Experience with Agile methodology preferred

• Excellent interpersonal, presentation, facilitation, and listening skills

• Excellent problem solving and analytical skills

• A keen understanding of user experience design is a strong bonus

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CA.Pleasanton

Primary Location Base Pay Range: $164,000 USD – $246,000 USD

Additional US Location(s) Base Pay Range: $132,600 USD – $246,000 USD

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!