Principal Product Owner

Job Description

DescriptionABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs.

We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

The OpportunityToday, artificial intelligence is driving a dramatic transformation in how insurance brokerages operate and serve clients. At HUB, we’re evolving with our enterprise-wide AI deployment—and we’re looking for a visionary product leader to help us scale this transformational technology across our 20,000-employee organization.

As Principal Product Owner over AI, you’ll be the strategic owner of our AI product roadmap, responsible for turning pilot successes into enterprise-wide solutions that deliver measurable business impact. This isn’t just about managing technology adoption—it’s about building a collaborative innovation ecosystem that empowers divisions to solve problems together and positions HUB as the insurance industry’s AI leader. What You’ll DoStrategic Product LeadershipOwn the end-to-end AI product strategy and roadmap for HUB’s Claude AI deployment across 40+ business unitsDefine success metrics and ROI frameworks that demonstrate productivity gains and measurable business valuePartner with business unit leaders to align AI initiatives with strategic business objectivesManage strategic relationships with Ai vendors to maximize partnership value and early access to innovationsScale AI adoption across strategic users while maintaining quality and governanceChampion Network & Collaboration FrameworkRecruit, onboard, and support division AI champions who serve as grassroots innovation leadersDesign and facilitate monthly champion forums, working groups, and knowledge-sharing platformsBuild a self-sustaining champion community with peer mentoring and best practice exchangeCreate structured collaboration frameworks that enable divisions to learn from each other and solve common problemsDrive cross-functional coordination across divisions, ensuring consistent communication and shared learningEnterprise Rollup ProcessEstablish clear criteria and governance for promoting division solutions to enterprise-wide deploymentIdentify high-impact division solutions annually for enterprise scaling (underwriting, claims, customer service)Create repeatable processes for evaluating, standardizing, and deploying successful division pilots across HUBBuild enterprise solution portfolio with proven workflows scaled company-wideDrive faster scaling through standardized rollup vs.

division-by-division rebuildingProduct Delivery & InnovationLead agile product cross-department development cycles with clear prioritization and delivery frameworksLaunch high-impact AI workflows across operationsBuild AI capability maturity model and assessment framework for divisionsEstablish Centers of Excellence in key business units with champion leadershipPilot AI integrations with core systems (Epic, NetSuite, Salesforce)Develop proprietary AI workflows that provide competitive advantageMeasurement & Value RealizationImplement comprehensive dashboards tracking adoption, productivity gains, and solution sharing metricsConduct regular ROI analysis demonstrating value of annual AI investmentReport progress to executive leadership with data-driven insights and recommendationsBuild AI skills taxonomy and training programs to enhance organizational capabilityWhat We’re Looking ForRequired Qualifications10+ years of product leadership experience in enterprise SaaS, AI/ML, or technology productsProven track record scaling technology adoption across organizations with 10,000+ employeesExperience building and managing champion networks, collaboration frameworks, or community programsDeep understanding of federated innovation models and enterprise solution rollup processesBackground in Agile product management with demonstrated success managing product backlogs and roadmapsStrong executive presence and ability to partner effectively with C-suite and business unit leadersPreferred QualificationsExperience in financial services, insurance, or other regulated industriesFamiliarity with generative AI technologies and LLM applicationsBackground in change management and organizational transformation initiativesExperience with product analytics tools and data-driven decision makingKnowledge of insurance brokerage operations (underwriting, claims, customer service)Track record delivering measurable ROI and business impact from technology investmentsKey CompetenciesStrategic Vision: Ability to see beyond tactical execution to build long-term product strategiesCollaborative Leadership: Influence without authority, bringing together diverse stakeholders toward common goalsInnovation Mindset: Constantly exploring new possibilities while maintaining practical focus on business valueEntrepreneurial Spirit: Comfortable with ambiguity and rapid change in a fast-paced environmentData-Driven: Makes decisions based on metrics, user feedback, and business outcomesEmpowering Leader: Builds capability in others, creating sustainable communities rather than dependenciesWhat We OfferCompensation & BenefitsCompetitive base salary: $185,000 – $210,000, commensurate with experiencePerformance-based bonus opportunitiesEquity participationComprehensive health insurance coverage (medical, dental, vision)401(k) retirement savings plan with company matching contributionsFlexible PTO policy and paid company holidaysWork EnvironmentHybrid work model with flexible remote optionsChicago headquarters with modern collaborative workspacesAccess to 600+ HUB offices across North AmericaCollaborative, entrepreneurial culture that values innovationOpportunity to shape the future of AI adoption in the insurance industryCareer GrowthHigh-visibility role with direct impact on company strategyExecutive exposure and partnership opportunitiesChance to build and lead emerging AI product functionProfessional development support and mentorshipClear pathway to expanded leadership as AI program maturesJOIN OUR TEAM Do you believe in the power of innovation, collaboration, and transformation?  Do you thrive in a supportive and client focused work environment?  Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization?

  When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $185-210K and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

  Department Information TechnologyRequired Experience: 10-15 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor’s degree (4-year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.

com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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