Principal Program Manager, Responsible AI Practice

Microsoft is committed to ensuring that we develop and deploy our AI technologies in ways that uphold our AI principles and warrant people’s trust. The Office of Responsible AI (ORA) plays a leading role in this effort as part of Microsoft’s Corporate, External, and Legal Affairs (CELA) team.

We are seeking a Principal Program Manager, Responsible AI Practice to join our team. With a cross-company mandate, we establish internal policy for how our engineering and sales teams implement responsible AI practices, enable our community of Responsible AI Champs to support the rollout of our responsible AI program, and review engineering and customer projects that require additional input based on potential impact. We also contribute to new laws, norms, and standards to advance responsible AI for the benefit of society at large. This role would be part of ORA’s Internal Policy & Practice team and support the implementation efforts for our Responsible AI Standard.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Drive orchestration and integration efforts for large, mission critical, complex cross functional projects with Responsible AI teams across policy, engineering, and research to achieve policy priority goals.
• Facilitate effective and accurate communication amongst stakeholders, translate disparate organizational goals into aligned priorities, and drive accountability.
• Produce policy artifacts, implementation guidance, and other materials aimed at supporting effective and efficient effort by engineering teams towards compliance.
• Identify potential risk areas, dependencies, and technical blockers, and drive mitigations and solutions.
• Partner with engineers, researchers, and others to create policy creation and implementation processes, using maturity frameworks to track, collect performance metrics, monitor and report on progress and derive deep insights that improve Responsible AI practice and governance.
• Embody our culture and values

Qualifications

• Bachelor’s Degree in Business, Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvement
  • OR equivalent experience

Preferred Qualifications

• Experience approaching Responsible AI as a sociotechnical challenge rather than a purely technical one.
• Experience working in or with a large, matrixed organization.
• Highly developed written and oral communication skills.
• Proven track record of being able to engage and influence a variety of stakeholders. A key attribute will be the ability to work across multiple disciplines and cultures.
• Consistent record of being an effective team player dedicated to collective successes. The ability to promote cooperation and solve problems in a timely, creative, and professional manner. Proficiency at working closely and collaboratively with multiple departments and executives, and in cross-functional teams.
• Ability to navigate ambiguity and adapt to rapidly changing environments and demands.
• Consistent record of experimentation, learning from both successes and failures.
• Demonstrated commitment to the company’s core values, including a commitment to high ethical standards, unquestioned integrity, and a commitment to advancing the company’s diversity & inclusion commitments.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.