Principal Sales Enablement Program Manager

Job Description

Business SummaryThe Deltek Global Sales team has a passion for empowering project-based businesses to achieve their goals. We relentlessly focus on our customers’ needs and strive to deliver an exceptional experience for all clients. If you are an enthusiastic, motivated professional who enjoys building and nurturing relationships – join our highly collaborative team to help power project success for our customers.

Position ResponsibilitiesAlignment:   Strategic Stakeholder Alignment: Partner closely with Sales stakeholders in our Professional Services business unit to foster strong working relationships and trust. Advise stakeholders on enablement programs based on data-driven insights.  Translate stakeholder priorities into measurable enablement outcomes that support Professional Services revenue goals and strategic initiatives. Team Collaboration: Partner internally with sales enablement leadership, instructors, instructional designers, and other PMs to plan and execute programs effectively.

  Product Enablement: Collaborate with Product Marketing, MCI, and other subject matter experts with sales team enablement based on the company’s product launch and release calendar, industry trends, etc. Execute practice sessions to prepare sales teams for launches/releases.

 Ability to facilitate product training is preferred. Technology and Infrastructure:   Enablement Platform Adoption: Utilize Deltek’s sales enablement platform, Allego, to execute programs and increase retention.    Tool Training & Adoption: Design training programs and manage adoption and optimal usage of sales tech stack in collaboration with technology specialist.

Program Managers to execute on tech enablement by leveraging other members of the enablement ecosystem (ex. Instructors). Strategically incorporate technology enablement as part of broader enablement efforts as opposed to stand alone programs.

Champion the integration of AI-driven coaching, content personalization, and performance analytics to elevate program impact. Metrics & Results:   Measure Learning Effectiveness: Analyze key performance indicators through Deltek internal tools to assess program effectiveness.

Utilize the Kirkpatrick model to track satisfaction, learning, and behavioral elements. Assess improvements for subsequent iterations, including post-program reviews and feedback documentation.    Partner closely with sales operations specialists in order to form data driven approach to enablement programs to make strategic decisions and evaluate program effectiveness leveraging the Kirckpatrick model.

   Leadership and Coaching:   Partner with sales managers to ensure effective delivery and reinforcement of enablement programs. Design a coaching program in collaboration with leadership and leverage other members of the enablement ecosystem (ex. Instructors) in the planning/execution of that program.

   Facilitation/Training Skills: Strong training and facilitation skills is a requirement of this role focused on bringing together soft skills with product/industry enablement. Program managers to coach and mentor instructors in order for them to partner together on coaching sessions.    Enablement Program & Content:  Sales Plays: Continually evaluate team and individual performance against annual sales plays.

Design programs to coach desired skills or behaviors, gaining executive approval and executing end-to-end.    Program managers to consistently maintain/update program tracker with most current data. Program Managers to report to Manager, Program Managers weekly on status, updates, next steps, and KPI’s for all programs they support.

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