Principal Software Engineer – Platform Services

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.

Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era?

You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 11/19/202 Salesforce is transforming the way prospects, customers, and Trailblazers interact with the company on the web. We are unifying the digital experience of online visitors across corporate brand websites and our Trailblazer ecosystem on a shared digital platform.

The result will be dynamic and personalized based on a visitor’s role, industry, and location. It will also be a showcase of Salesforce products. Role Scope The Principal Software Engineer role is part of the Platform Services team within Salesforce’s Digital Marketing Technology group, responsible for the innovation of our Salesforce digital experiences globally, leveraging best-in-class technology and systems.

This role encompasses defining and overseeing architecture, design, implementation, and testing strategies focused on the Content, Data, and Taxonomy domains, ensuring technical excellence, long-term scalability, and high-quality product delivery across the digital experience. You will be working with a group of world-class engineers to build the breakthrough features our customers will love and adopt while keeping our trusted platform stable and scalable.

The successful candidate will have: Deep and proven experience in the content and data management space within the marketing technologies domain, with a strong focus on content classifications, and a track record of delivering transformative solutions across complex platform ecosystems. Expertise in building AI-based computing architectures and scalable stacks involving content classifications and ontologies. Key Responsibilities Establish the technical vision and unlock best-in-class capabilities in the marketing technology ecosystem for Content, Data Management, and Taxonomy domains.

Serve as the authoritative technical leader, providing architectural guidance, influencing technical decisions across multiple teams and the broader organization, while ensuring optimal business outcomes. Proactively partner with Product and Engineering leadership to define, shape, and champion the technical aspects of product roadmaps to align with business goals and architectural vision. Drive the design and architecture of complex, high-impact technical solutions that translate business requirements into robust, scalable, reliable, and secure systems, while leveraging of Salesforce product suite.

Innovate and invent the future of Agile and DevOps, drive continuous improvement with a focus on process, controls, scalability, and maturity. Continuously evaluate, assess, and advocate for the adoption of cutting-edge tools and technologies that drive significant improvements in engineering efficiency, productivity, and future-proofing. Elevate the overall technical strength of the engineering organization by actively coaching, mentoring, and setting a high bar for technical excellence, architecture, and engineering best practices.

Cultivate and thrive in a culture of ownership, high-quality delivery, and continuous innovation. Qualifications 12+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services. Experience in developing scalable and highly performant AI-powered solutions in content classification and taxonomy domains.

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