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Principal Technical Program Manager – Cloud
Job Description
Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. Within CO+I, the Core Datacenter Services (DCS) team is responsible for the development and implementation of global strategies across our Datacenters (DCs). As a Principal Technical Program Manager – Cloud focused on Infrastructure Utilization Efficiency (IUE), you will be responsible for leading and managing a team, programs, and projects aimed at optimizing power management infrastructure across diverse geographical locations and multi-disciplinary teams. You will work closely with cross-functional teams to develop and implement strategies for maximizing efficiency, increasing energy consumption, and ensuring sustainable practices in our cloud infrastructure. Additionally, you will be coach, model, and care for the team within America (AMERs) and Latin America (LATAM) to deliver against key objective key results (OKRs).
We are seeking a skilled and motivated Principal Technical Program Manager – Cloud to join and lead within our dynamic team. The candidate selected will have a proven track record in managing individual contributors within complex cloud infrastructure programs, ensuring seamless integration of cloud services, and optimizing performance across the organization. As a Principal Technical Program Manager – Cloud, you will play a key role in driving the successful strategy development, implementation and ongoing management of our cloud infrastructure initiatives across MSFT.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
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- Deliver against regional established Objective Key Results (OKRs) through innovative approaches to power harvesting against a set of constraints.
- Lead a team of Technical Program Managers focused on driving infrastructure utilization initiatives across multiple datacenter facilities within the region.
- Develop and implement strategies to optimize datacenter infrastructure utilization while ensuring high reliability and performance.
- Collaborate with cross-functional teams including engineering, operations, finance, and business development to identify opportunities for improving infrastructure efficiency.
- Define and track Objective Key Results (OKRs) to measure the effectiveness of utilization improvement initiatives.
- Develop and manage project plans, budgets, and timelines for infrastructure utilization projects.
- Provide technical guidance and mentorship to team members to support their professional growth and development.
- Coordinate with vendors and third-party partners to leverage their experience and resources in driving infrastructure optimization efforts.
- Be the functional leader between regional leadership and key stakeholder teams to communicate progress, challenges, and opportunities related to infrastructure utilization.
- Continuously evaluate and refine processes and workflows to streamline operations and improve efficiency.
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Power Harvesting Work Environment:- Shares practices; assists others in learning role, process, procedures.
- Collaborate and engage with Subject Matter Experts (SMEs) across CO+I and key partners to gain program/project insights. Leverage and synthesize these insights to develop and operationalize solutions that mitigate our customer gaps.
- Seek training opportunities that meet the interest of the business as well as own career goals and objectives.
- Suggest ways for reducing risk of performing retrofit projects; works with others to accommodate scheduling needs.
- Suggest improvements in implementation based on depth of understanding.
- Contribute to a positive team environment by learning and adopting practices.
- Contribute constructively during team meetings and in cross-discipline collaborations within the service team.
- Recognize priority of team success over individual achievement.
- Collaborate and negotiate effectively with others and seeks guidance from management to identify delegates to deliver results.
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Other:- Embody our culture and values
Qualifications
Required/Minimum Qualifications:
- Bachelor’s Degree AND 6+ years experience in computer science, product/technical program management, business administration, or information technology
- OR equivalent experience.
- 3+ years experience managing cross-functional and/or cross-team projects
- 3+ years experience in cloud infrastructure program management or equivalent enterprise level programs
- 2+ years experience with Artificial Intelligence (AI) technologies and Programs centric to AI (Machine Learning (ML), Deep Learning, Natural Language Processing, Computer Vision, and related)
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred/Additional Qualifications:
- Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud AI/ML technology space
- Acumen and understanding of industry trends, competitive landscape, and the potential impact of AI on various business domains with an ability to partner with AI teams
- Previous datacenter exposure/experience around operations, planning, and engineering
- Experience with Microsoft Office products including PowerPoint, Excel, Visio, PowerBI, Project Professional, and Teams
- Experience in leading v-teams (virtual teams) developing and launching scalable programs leveraging technology, tooling, and business processes
- Demonstrated ability to work in ambiguous situations and across organizational boundaries
- Attention to detail and commitment to accuracy and auditing
- Independent thinking, integrity, ingenuity, results-orientation, self-motivation, bias for action, and resourcefulness
- Experience working collaboratively to solve problems with groups
- Experience solving problems by leading with passion and empathy for customers
Technical Program Management IC5 – The typical base pay range for this role across the U.S. is USD $137,600 – $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 – $294,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until June 12, 2024.
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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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