Product Data Analyst

Role: Product Data Analyst

Location: Shoreditch (Hybrid – Tue & Thu Office Days)

Salary Bracket: 75-80k

For a decade, we’ve been on a mission to fix one of commerce’s fundamental challenges: trust. In a world where distance and digital interfaces separate buyers and sellers, we’re building the bridge of confidence that enables global trade to flourish.

Our Purpose & Vision

We’re driven by a bold vision: a world trading with confidence. Through our “Trust Gap Zero” mission, we’re systematically eliminating the uncertainty between merchants and consumers, empowering businesses to scale while maintaining the confidence of their customers.

Our Impact Today

What started as an idea has grown into a global force for trust in commerce:

• Trusted by the Best: As Shopify’s #1 ranked review solution, we’ve earned over 35,000 five-star reviews from merchants who rely on us daily
• Global Scale: More than 430,000 shops across 140+ countries use our platform to build trust with their customers
• Massive Reach: We process over 70 million orders monthly, generating 2 million+ verified buyer reviews that help consumers make confident decisions
• Organic Growth: We’ve achieved 50% year-over-year growth purely through word of mouth – no paid marketing or sales teams needed

Our Global Presence

From our London headquarters, we’ve built a diverse team of 50+ trust-building pioneers. With customer support hubs in Saigon, Casablanca, and São Paulo, we provide 24/7 service to businesses worldwide, ensuring that trust never sleeps.

Why Now Matters

After 10 years of bootstrapped, profitable growth, we’re not just participating in the transformation of the customer reviews space – we’re leading it. Every verified review we generate is another step toward our vision of universal trust in commerce.

Be the Data Pioneer Who Drives Our Next Phase of Growth

This isn’t just another analyst role – this is your chance to be the founding member of our analytics function, directly shaping how a product used by hundreds of thousands of people evolves.

As our first Product Analyst, you’ll build our analytics foundation from the ground up. Your insights won’t just inform decisions – they’ll fundamentally drive our product strategy and future direction. With direct access to leadership and real authority to implement your vision, you’ll have the rare opportunity to define how an entire organisation uses data to make decisions.

What Makes This Role Special

• Founding Impact: Build and own our entire analytics infrastructure from day one
• Direct Strategy Influence: Your insights will directly shape our product roadmap and business strategy
• Cross-Functional Leadership: Work directly with Product, Operations, and Marketing leaders to transform how we use data
• Scale & Growth: Support a product used by 430k+ merchants globally – and growing
• Technical Freedom: Choose and implement the tools and frameworks that will define our data future

What you’ll do

• Pioneer Our Analytics Strategy: Design and implement the analytics foundation that will drive our next phase of growth
• Build Game-Changing Tools: Create powerful, self-service analytics tools that democratise data across the organisation
• Drive Product Evolution: Use data to uncover opportunities that shape our product roadmap
• Lead with Insights: Transform complex data into compelling stories that drive action
• Shape Data Culture: Build the processes and tools that make data-driven decision-making part of our DNA

What you’ll bring

Must-Haves

• Track record of using data to drive product decisions in fast-paced environments
• Strong SQL expertise and experience with product analytics tools (Mixpanel, Amplitude, etc.)
• Proven ability to build impactful dashboards and visualisation tools
• Experience making data accessible to non-technical stakeholders
• Sharp business acumen and deep understanding of product metrics

Nice-to-Haves

• Python for data analysis
• Experience with ecommerce analytics
• Knowledge of data warehouse concepts and ETL processes
• Familiarity with Git and version control

Why This Role Matters

This isn’t about maintaining existing systems – it’s about building something new. Your work will directly impact how hundreds of thousands of users experience our product, and you’ll have the autonomy and support to make it happen. If you’re ready to move beyond just analysing data to truly shaping a product’s future, we want to talk to you.

The Impact You’ll Have

• Define the metrics that matter for our business
• Build the tools that empower teams across the organisation
• Drive the insights that shape our product roadmap
• Create the foundation for data-driven decision making at scale

Why Join Judge.me

Culture & Growth

• Open, diverse team focused on continuous improvement
• Lead high-impact projects that shape our product
• Regular knowledge sharing and learning opportunities
• True work-life balance with sustainable pace

Your Package

The Essentials

• £75,000 – £80,000 based on experience
• 30 days holiday + bank holidays
• Private health insurance (Vitality)
• Brand new Macbook and tech setup

Flexible Working

• Hybrid setup: 2 office days (Tues/Thurs), 3 remote
• Modern Shoreditch office near Old Street
• No overtime culture
• Casual dress code

Team Life

• Weekly team meals
• Quarterly events
• Comprehensive wellbeing program
• Employee discount scheme

Join us in building the future of trust in commerce. Work on problems that impact millions while growing with a team that values both excellence and balance.