OpenTable

Product Designer – TMS & Reservations (Mumbai)

16 March 2024
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Deadline date:
£37000 - £70000

Job Description

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK’s portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

Learn more about how we work

In this role you will:

  • Lead initiatives that give restaurateurs seamless ways to manage administrative tools —such as Integrations and Menus– enhancing their restaurant’s operation and growth.

  • Identify new product enhancements and opportunities using systems thinking to scale solutions across our platform 

  • Become an expert in restaurant operator workflows by facilitating research with restaurant owners and staff

  • Work closely with a thoughtful and collaborative team of product designers, product managers, and engineers to deliver experiences that help restaurants provide incredible hospitality for their guests

How we design for restaurants

Please apply if:

You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:
 

  • Experience designing for enterprise, or have solved for very complex and ambiguous spaces 

  • Strong interaction design and systems thinking 

  • The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user

  • Strong curiosity and willingness to learn from others

  • An appetite and appreciation for feedback from stakeholders and peers

  • Led user research and can link research findings to designs

  • Great visual design skills

  • The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments

  • Experience collaborating with product managers and engineers in an agile environment

  • Strong written and verbal communication skills and can clearly articulate design decisions

  • Experience working with remote teams

  • Expertise in Figma and other prototyping tools

 

If you think you are qualified for this role but don’t tick every box, please apply for the role. The perfect candidate doesn’t exist. 

When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio. 

Benefits:

  • Paid Vacation

  • One Celebration Day per calendar year

  • Employee Assistance Program (EAP)

  • Pension Fund

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.