Product Manager II (Marketing)

Job Description

Why Housecall Pro?Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)Paid holidays and flexible, take-it-as-you-need-it paid time off Equity in a rapidly growing startup backed by top-tier VCsMonthly tech reimbursementsA culture built on innovation that values big ideas, no matter where they come from Role OverviewAs a Product Manager II, you are responsible for driving continued expansion, and implementing requirements to drive stratospheric growth of Housecall Pro Products.

You work daily with our engineering and design teams, and other stakeholders to define the right backlog, structures, and frameworks to move us rapidly forward. Our agile product team is a tight-knit group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products.

You will help guide us along the right path, balancing business and customer toward world-class results. The essence of a Product person at Housecall Pro is someone who is smart, curious, adaptable, empathetic, and motivated to make a big impact on the customers we serve and the people we work with. We deeply know our customers, our industry, and our business.

By joining our team, you sign up to grow personally and professionally, and help others do the same. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:Think. Identify market opportunities and define product vision and strategyConduct in-depth interviews, surveys, and competitor researchAnalyze customer and business dataWrite and present strategy and product overview documentsEnhance how our customers are introduced to our products through continuous experimentation Explore.

Collaborate with key cross-functional stakeholders (Design, Engineering, Product Marketing, Strategy, and Operations) to develop and validate compelling solutions to the problems/opportunities in your product areaSupport Product Designers with sound design instincts and clear thinkingCo-create event models and user flowsCollaborate with Design and Engineering to develop wireframesPartner with business and go-to-market functions to refine product positioning, pricing, risk management, and operational requirementsConduct user testing to validate solutions Plan. Effectively plan how to go from idea to delivered product and communicate that plan to othersCreate, update, and communicate roadmapPlan day-to-day operations of the product team Build. Drive the execution of building features and functionality by doing whatever is needed to keep momentum going alongside stakeholders Launch & Learn.

Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performanceCreate measurement plans to monitor feature adoption and usageCo-create go-to-market plans and collaborate with Marketing and Operations to execute themRapidly develop post-launch product iterationsQualifications:3+ years of experience in product managementBachelor’s degree in a related field or equivalent work experienceExperience working with ‘growth stack’ tools (i. e. Amplitude, Segment, Braze, LaunchDarkly)Strong knowledge of Product Management methodologies, user experience (UX) principles, and agile development practicesFamiliarity with go-to-market commerce enablers (e.

g. payments, subscriptions, loyalty programs)What will help you succeed:Experience in highly performing product organizationPassionate about user experience and deep customer empathyStrong project management skills, including the ability to think and operate at high and low altitudes and lead multiple complex projects simultaneouslyDemonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trendsExcellent problem-solving, organizational and analytical skillsFounded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe.

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