Product Owner – Artificial Intelligence & Automation Solutions

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. Because, at Markel, the work you do gives people the confidence to move forward and seize opportunities. Whether you’re wild about horses, bananas for boats or driven by data, you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!

The Product Owner will be responsible for leading the analysis, development and delivery of innovative automation and artificial intelligence proof of concept and production solutions that will transform the way we underwrite, price, and service our customers. You will work closely with business stakeholders, data scientists, engineers, and vendors to collect use cases, define requirements, prioritize backlog, and oversee the implementation of AI-powered products and services. You will also conduct systems analysis to ensure that AI solutions are integrated seamlessly with existing systems, processes, and data sources. You will stay abreast of the latest trends, technologies, and best practices in artificial intelligence and insurance and help to share information and best practices with end users. The Product Owner has a significant role in quality and is the only team member empowered to “accept” new stories. This is a critical role and typically requires one PO to support one (sometimes two) Agile teams

Responsibilities:

• Define and communicate the vision, strategy, and roadmap for automation and artificial intelligence solutions across the organization 

• Collaborate with business units, subject matter experts, and external partners to identify, validate, and document use cases and business value of automation and artificial intelligence applications 

• Partner with Enterprise Architecture to communicate potential use cases and identify appropriate architectural solutions 

• Manage the product backlog, write user stories, and accept completed features 

• Participate in agile ceremonies, such as sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives 

• Ensure alignment and integration of automation and artificial intelligence solutions with existing systems, processes, and data sources 

• Monitor and measure the performance, quality, and business impact of automation and artificial intelligence solutions 

• Provide feedback and guidance to the data science and engineering teams to ensure the delivery of high-quality and scalable artificial intelligence solutions 

• Stay up-to-date with current generative AI technologies, such as OpenAI, Microsoft 365 Copilot, and automation capabilities such as Microsoft Power Platform, Alteryx, UI Path, etc. 

• Share information and best practices related to automation and artificial intelligence with end user community 

Qualifications

• Bachelor’s degree in computer science, engineering, business, related field or relevant experience
• At least 5 years of experience in product management or systems analysis, preferably in the insurance or financial services industry
• Experience in working with automation, artificial intelligence, machine learning, or data science projects preferred
• Strong knowledge of agile methodologies, tools, and processes
• Strong analytical and problem-solving skills
• Excellent communication, collaboration, and stakeholder management skills
• Ability to translate complex technical concepts into clear and concise business value propositions
• Ability to work independently and proactively in a fast-paced and dynamic environment
• Certified Scrum Product Owner (CSPO) or equivalent certification is a plus
• Ability to travel for business needs (<10%)

Must be authorized to work in the U.S., and not require sponsorship now or in the future.

 

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. 

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. 
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. 
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.  
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.  

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. 

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These “job offers” include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on No other URL should be trusted for job Markel Group Careers.
• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to [email protected].

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. 

Should you require any accommodation through the application process, please send an e-mail to the [email protected].