Program Manager

Job Description

IntroductionAt Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same.

We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale. How you’ll make an impactManage an assigned book of business and builds, expands, and solidifies relationships with existing clients. Lead appropriate resources to address the client’s risk/capital management needs.

Secure existing business and drive the sale of additional services and coverage levels. Cultivate relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers.

Has retention goals for assigned group of accounts. May coordinate the work of administrative support and customer service. May support an Account Executive or a Broker Producer and is the first line of contact when the Account Executive or Broker/Producer is not available.

Other duties as assigned. About YouRequired: Bachelor’s degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required.

Able and willing to travel approximately 25% of the time. Preferred:Working knowledge of Microsoft Windows applications and MS Office.

Appropriate Property & Casualty Insurance license desired. Understanding of the insurance brokerage businessExceptional organizational skillsStrong written and verbal communication skills. Proficient in using technology as a tool to maximize productivity and quality.

Ability and desire to provide results. Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues.

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