KeyBank
Program Manager – Product Marketing
Job Description
At U. S. Bank, we’re on a journey to do our best.
Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U. S.
Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job DescriptionObjectives of the RoleStrategize, execute, and sustain program initiatives that align with broader organizational and marketing objectives. Design and implement evaluation frameworks to assess the effectiveness of product marketing processes and identify opportunities for continuous improvement. Ensure operational consistency by maintaining documentation, timelines, and stakeholder alignment across all initiatives.
Manage multiple concurrent projects, driving cross-functional collaboration and ensuring program goals are achieved on time and within scope. ResponsibilitiesLead end-to-end project management for product marketing initiatives. Develop and maintain comprehensive project plans, timelines, and resource allocations.
Monitor progress, manage risks, and ensure timely delivery of key milestones. Facilitate cross-functional collaboration with Product, Sales, Creative, Digital, and other internal teams to align on goals and deliverables.
Conduct regular project meetings and provide clear, consistent stakeholder communications. Identify and implement process improvements, tools, and best practices to enhance execution efficiency. Define project scope, deliverables, and governance in partnership with sponsors and cross-functional teams.
Manage program and project teams to maximize ROI and coordinate cross-project dependencies. Collaborate with other program managers to assess risks, identify opportunities, and ensure portfolio-level alignment. Produce program reports and insights for leadership and stakeholders.
Support Quarterly Product Planning (QPP) meetings and deliverables in partnership with product leaders. Manage the full program lifecycle, including planning, governance, execution, and documentation. Align program outputs with strategic outcomes, ensuring effective change management and stakeholder engagement.
Basic QualificationsBachelor’s degree, or equivalent work experienceEight to ten years of experience in project management activitiesPreferred Skills/ExperienceConsiderable knowledge of Business BankingKnowledge of tools such as JIRA, Confluence, MS OfficeStrong organizational and analytical skillsAdvanced knowledge of project managementAbility to identify and resolve exceptions and to analyze dataExcellent verbal and written communication skillsIdeal Candidate ProfileThe ideal candidate is a seasoned project manager with a proven ability to lead complex marketing initiatives from concept to completion. They possess exceptional communication and organizational skills, thrive in a banking environment, and are passionate about translating strategic marketing plans into impactful execution. Their collaborative mindset and attention to detail enable them to drive alignment across teams and deliver results that elevate product marketing performance.
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