Program Manager – YMS

Job Description

Location: Chicago, IL (Relocation assistance available for candidates open to moving to Chicago. )Why project44?  At project44, we believe in better.

  We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.

  With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently.

Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.   Headquartered in Chicago, IL, with a 2nd HQ in Bengaluru, India, we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.

  What You’ll Do: We are seeking a Program Manager – YMS who has a passion to work at the enterprise level to deliver multiple complex solutions, which will enable you to successfully drive the delivery team and monitor project quality, risk and performance for all p44 implementations. You will be responsible for managing the end-to-end delivery of the projects, ensure that the project remains on time, within budget and meets the customer’s expectations. Because you already have experience implementing Enterprise software systems and are proficient with SaaS or ERP or supply chain management (SCM) systems, you will be able to start performing on day one.

Your love for multi-tasking will prove useful as you will be responsible for managing customer relationships, project plans and leading the implementations for multiple projects at a time. Program Managers at p44 can sense risk and proactively mitigate issues to ensure successful project execution and happy customers.

Key Responsibilities:Drive multiphase customer implementations effectively, ensuring all deadlines and contractual deliverables are met on time and in scope. Manage several engagements concurrently, potentially between 5 – 6 customers. Facilitate standard project management methodology for all implementations, including, but not limited to:Leading kick-off calls – remote (sometimes on site) sessions providing overview of project44 and outline of the implementation project.

Present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics Weekly status meetings – weekly calls with customers to review progress, obstacles, upcoming tasks, etc. Weekly status to be logged within Salesforce reporting. Training – remote (sometimes on site) training sessions tailored to the end user.

Post-implementation hyper care – ensure the implementation is a success, before transitioning the account to our customer success team. Interface with internal product and engineering resources to communicate customer impact / drive change. Manage financial metrics and enable pre-sales activities to support account expansion plans.

Anticipate customer needs and actively troubleshoot issues to further increase time to value. What You’ll Need (required): 3-5 years of experience as a program/project manager at a big four consulting firm or at an enterprise SaaS company. In-depth knowledge and experience implementing Enterprise software applications such as WMS, YMS, ERP, CRM or SCM.

EWJD3