Senior AI Solutions Engineer

Who We Are

At Omaze, we give our community in the UK and Germany the chance to win luxury homes and other life-changing prizes — all while raising money for the causes they love.

Thanks to our Omaze Community, we’ve raised over £100 million for UK charities in just five years. That’s millions helping organisations like Age UK, the RSPCA, British Heart Foundation and Great Ormond Street Hospital Charity deliver life-saving work.

And the best part? We’re only just getting started. Omaze is building a business and culture committed to growth and creating significant social impact on a global scale.

About The Job

As a Senior AI Solutions Engineer at Omaze, you will play a pivotal role in scaling our operations and enhancing user experience through automation and AI-enabled solutions. You will lead initiatives to explore, prototype, and implement automation systems that improve business performance and operational efficiency. Your expertise will help foster innovation across the company while enabling technical and non-technical teams to embrace modern tooling.

About You

You’re passionate about harnessing AI and automation to solve real-world problems and unlock scalable business value. Whether you’ve been called an AI Automation Specialist, Workflow Engineer, Solutions Architect, or something else entirely, what unites your work is a systems-thinking mindset and a drive to streamline, simplify, and empower. You’re curious, resourceful, and just as excited about prototyping something quickly as you are about embedding it into a robust, maintainable solution.

You’re a strong communicator and a natural collaborator, excited to help both technical and non-technical teams embrace modern tooling and automation approaches. You’re energised by emerging technologies and you believe in building things that last — and teaching others to do the same.

What You’ll Be Doing

Prototype & Implement Solutions

• Partner with Product, Delivery, Customer Experience, and other teams to identify, design and deliver practical automation workflows.

• Build end-to-end prototypes using a mix of SaaS platforms, internal tools, APIs, and AI services (e.g., OpenAI, Zapier, n8n).

• Own technical delivery from ideation to execution: ensuring scalability, maintainability, and measurable value.

• Apply low-code/no-code and AI-assisted development techniques to move quickly and iterate effectively.

Drive AI & Automation Strategy

• Champion the strategic adoption of automation and AI technologies throughout Omaze.

• Stay ahead of emerging trends and identify high-impact use cases across the business.

• Lead feasibility assessments and experimentation, validating the potential of new technologies before broader deployment.

Enable Team Capabilities

• Create and facilitate hands-on training, bootcamps, and enablement sessions for internal teams.

• Equip non-technical users with the skills and confidence to engage with automation tools and platforms.

• Develop internal documentation, guides, and reusable templates to support ongoing team adoption.

Promote a Culture of Innovation

• Foster a mindset of experimentation and creative problem-solving across teams.

• Advocate for continuous improvement by highlighting successful use cases and encouraging team contributions to the automation roadmap.

Skills & Experience

• Experience in system engineering, software engineering, or technical operations – ideally in fast-growing companies.

• Experience with Python, including building and deploying enterprise-grade solutions. Understanding of scripting, backend development, and API integration at scale.

• Hands-on experience with TensorFlow, PyTorch, Hugging Face, or similar ML frameworks

• Experience with infrastructure as code (e.g., Terraform), version control systems (e.g., GitHub), and CI/CD practices.

• Expertise with automation tools like Zapier, n8n, or Make.com.

• Experience building AI-enhanced workflows using platforms like OpenAI, Notion, or Supabase.

• Experience building and deploying custom GPTs or similar large language model-based agents, including prompt engineering, system instruction design, RAG models and workflow integration.

• Familiarity with low-code/no-code platforms for rapid prototyping.

• Proven ability to translate complex technical concepts for non-technical audiences and facilitate learning.

Not sure you meet the requirements? Apply anyway, we love talking to amazing people.

What’s In It For You

• Generous stock options scheme

• 25 days annual leave PLUS Bank Holidays

• Private medical and dental insurance

• 9% employer pension contributions, when you contribute at least 2%

• A generous personal learning and development budget each year to use on training courses, conferences and professional memberships

• Personal equipment budget to work from home

• Enhanced family leave policies

• Life assurance of 4x your salary

How We Work

Office Policy: 3 days in person

Location: Holborn, London

DEI Statement

We actively seek out diversity of thought and experience to drive innovation. We welcome all backgrounds, identities, and perspectives and work hard to ensure that every Omaze employee can bring their authentic self to work at all times.