Senior Analyst (Growth and Analytics)

Who are Tide:

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. 

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.  

What we’re looking for:

As a Senior Operations Analyst, you will play a crucial role in driving the company’s growth through detailed data analysis and reporting. You will identify, analyse, and interpret trends in complex data sets to develop a comprehensive understanding of our business landscape. Your insights will be instrumental in shaping strategic decisions and optimising our growth metrics.

• Data Analysis and Interpretation: Identify, analyse, and interpret trends or patterns in complex data sets to develop a thorough understanding of business performance.
• Exploratory Analysis: Conduct exploratory analysis to uncover insights and trends that will inform business strategies.
• Insights Generation: Drive actionable insights from data to support decision-making processes across the company.
• Dashboard Development: Build Management Information System (MIS) Dashboards for central business units to facilitate real-time performance tracking
• Business Reporting: Analyze, forecast, and build custom reports to make key performance indicators (KPIs) and insights available to the entire company.
• Growth Metrics Monitoring: Monitor, optimise, and report on growth metrics and split-test results to ensure continuous improvement.

What makes you a great fit: 

• Educational Background: Bachelor’s degree in Statistics, Mathematics, Economics, Business, or a related field.
• Experience: Proven experience in data analysis, business intelligence, or a similar role.
• Technical Skills: Must Have Proficiency in data analysis tools (e.g., SQL, Excel, VBA, Python) and data visualisation tools (e.g., Looker, Power BI).
• Analytical Skills: Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex data insights in a clear and concise manner.
• Problem-Solving: Strong problem-solving skills with a proactive approach to identifying and addressing issues. 
• You have 2-3 years’ experience in data analysis (Advanced Excel, VBA, Macros, Python & SQL).
• You are a quick learner, multitasker and flexible with projects.
• You are analytical and data-driven with a strong KPI focus, well versed in conversion metrics and quantitative and qualitative data.

What you’ll get in return:

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities

Tide is a place for everyone:

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.