Senior Business Analyst, Data Operations

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Senior Analyst will support the Director of Treasury Data Management to ensure the integrity of captured data in Treasury owned applications. The support will ensure that systems are executed on a daily, weekly, monthly and quarterly basis. The role is responsible to ensure seamless end-to-end production as it relates to reporting, reconciliation and load statistics.

Additionally, the incumbent will conduct quality testing to identify improvement opportunities and system issues, and will suggest changes / improvements accordingly. The incumbent will ensure all activities are properly documented and in accordance with the enterprise change management guidelines and SLAs.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Production Support- End-to-End production support, conduct daily review of the operations/exception reports. Ensure that operations and systems are performing accurately and on time in accordance with established standards and SLAs
• Reporting- Provide daily and monthly load statistics/variance reports for downstream users’ review. Work with stakeholders to resolve daily/monthly data loading issues, investigate and resolve various system/data issues. Initiate projects/processes to resolve recurring operational issues.
• General Business Support- Participate in enhancements/development: (i) Conduct user acceptance testing/quality assurance activities. & (ii) Recommend and assist in the development of new/enhanced reporting systems, policies, procedures and controls to meet user requirements, changing circumstances, and insufficiencies underlying the current processes.
• Data Analysis- Modify established procedures and approaches to suit specific situations. Assist with updating and keeping directories in line with the Record Retention Policy. Provide value-added data analysis services to technology and business partners
• Internal Controls- Maintain an appropriate internal control environment including adequate documentation. Work with internal and/or external auditors when required
• Identify areas of improvement- Within the department, develop and implement sound business processes, practices and technical solutions to address business issues/challenges where applicable under the SOX404 guidelines

Who you are

• Industry-related experience preferably in the areas of data warehousing, relational databases, and end user (BI) reporting
• You have a degree or diploma in Business, Information Technology, Computer Science, Engineering or Mathematics
• Proficiency in SQL, VBScript, MS Access, Work, Excel and PowerPoint
• Experience with Quantitative Risk Management (QRM) system is beneficial
• Strong problem solving, analytical, judgment and reporting capabilities
• You can demonstrate strong attention to detail and accuracy. Ability to establish and build working relationships and partnerships with the business as well as peers and wide variety of stakeholders (Finance, Risk Management, Technology, etc.). Self-started, able to work independency and take ownership. Ability to manage deadlines while balancing multiple complex priorities
• You give meaning to data. Knowledge of CIBC operating policies, standards and organizational structure would be beneficial. Strong problem solving, analytical, judgment and reporting capabilities
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• You’re driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-161 Bay St., 11th

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Effectiveness, Business Implementation, Communication, Data Reporting, Decision Making, Metrics Analysis, Process Improvements, Reporting and Analysis, Statistical Analysis