Senior Business Intelligence Analyst (2072)

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

$76,800 – $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The Credit Loss Allowance & Business Insights team is a group of Business Insights experts that thrive to improve our Risk Management monitoring and operations related to Retail Credit Risk Management. Working closely with 2A Risk Partners, Line of Business, Technology, and Finance partners, we provide analysis to develop and support programs and initiative designed to improve the risk experience for our colleagues and customers. We believe in forward-thinking leadership and insights. As a member of the Retail Risk team, you will support the Small Business Banking team through comprehensive reporting and analytics. We believe in using every resource at our disposal to better serve our clients, and this includes our vast data. The Business Intelligence group explores into our data, past and present, to develop crucial metrics and reporting functionality that better informs and optimizes key businesses decisions across the organization. This is the team building the tools, reports, dashboards, cubes, and scorecards that deliver and process vital data to business partners across the enterprise. Joining us in Business Intelligence & Reporting is an opportunity to advance and deepen your career and to help TD serve its customers in a way we never have before.

Job Description

You are exactly the kind of thinking TD needs when it comes to our business insights and analytics. You will need to take a holistic, high-level approach to creating key business insights for major projects and initiatives across TD.
Reporting to the Manager, this role is responsible for providing Business Insights & Analytics, working closely with various internal stakeholders/partners to understand reporting and business analysis objectives, identify data / information needs, opportunities for improvement and help inform and support business decisions and strategies.

Key Accountabilities include:

• Execute with excellence on key programs / plans and data requests accurately and within a timely manner

• Utilize both quantitative and qualitative methodologies to interpret and present data effectively and clearly 

• Develop analysis and dashboards to illustrate business trends and identify areas of opportunities

• Produce insights and recommend business actions to support risk strategy and/or solve business problems 

• Develop analysis to corroborate initial proof of concept 

• Continuously enhance knowledge /expertise in own area and keep current on emerging trends /developments and grow knowledge of the business, analytical tools and techniques

• Establish effective relationships across multiple businesses, technology partners, program and project managers etc.

• Work in partnership with various functional areas to provide day-to-day support and delivery of analytics

• Support a positive work environment that promotes service to the business, quality, innovation and teamwork; ensure timely communication of issues/points of interest

• Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency 

Job Requirements

• 5+ years relevant experience working with SQL Server, Advanced SAS, Python, and Excel

• 3+ years relevant experience with visualization tools such as Tableau 

• Knowledge of Akora platforms and data accessing methods considered an asset

• Experience with Spark, Scala, Hive, and Impala is an asset

• Above average understanding of EDW/EDPP customer and transactional

• Retail Banking Product knowledge and experience is an asset

• Experience & effectively communicate analysis results to business audiences not familiar with complex data and analytics

• Agility, flexibility, adaptability, a self-starter with a can-do positive attitude

• Strategic thinker with strong analytical and problem-solving skills

• Proficient to analyze, organize and prioritize work while meeting multiple deadlines

• Proficient to work cooperatively and independently, communicate effectively (both verbal and written)

Educational Requirements/Accreditations

• Degree in Computer Science, Math, statistics, engineering, or other quantitative discipline

Who We Are:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet