Senior Data Analyst

Bellhop is a growth-stage startup disrupting the $30B moving and home services market. We are on a crusade to transform the industry into a space that’s more trustworthy, reliable, and fun. To do this, we combine our first-to-industry tech-enabled platform with our outstanding workforce of movers to deliver a more enjoyable experience direct to consumer and through enterprise partnerships. We have a heart for delivering outstanding services in a space that’s known for letting you down – and we do that one 5-star move at a time.  
This is where you come in… 
MISSION: 
Here at Bellhop, data is the secret sauce that separates us from traditional moving companies. We are growing rapidly and are looking for someone that can help our organization to gain new insights and take our growth to the next level!
OUTCOMES:
Analyze: Perform data analysis to help solve complex operational problems and generate insights Build: Create tools and dashboards that identify business trends and assist in strategic decision makingStrategize: Scope and plan data solutions that can be scaled to create higher quality, data-driven results across the organization.Partner: Partner cross-functionally with key stakeholders to develop tools that help convert ideas into operational actions Implement:  Facilitate the discovery of opportunities and test hypotheses, providing insight into the potential impact on the business 

Qualifications:

• Bachelor’s Degree in a quantitative science, including Computer Science, Statistics, Applied Mathematics, and Operations Research or related field 
• 4+ years of experience in analysis, consulting, project management, operations, technology, or start-ups.
• Proficiency in SQL
• Experience with BI tools such as Tableau – required
• Spreadsheet modeling experience in Microsoft Excel or Google Sheets – required
• Python experience (or another coding language) – not required but very helpful!
• dbt experience – not required but very helpful!
• Experience with data modeling – not required but helpful!
• Ability to clearly communicate and articulate results to both technical and non-technical audiences

Company Values & Core Competencies:

• While each member of our team has a specific, clearly defined role, we’re all connected by a strong set of values that’s been developed to build long-term relationships, foster advancement, and guide the decisions we make. We want each individual at our company to grow as we grow. And so we invest in their professional development and support them as they learn new skills and take on bigger challenges. To bring out the best in our people, each day we encourage and celebrate: 
• Data-Informed – We think in data and leverage it as a critical element in decision-making and goal tracking. Data always trumps a hunch, but in the absence of data, we trust logic and gut instinct.
• Big Dreams, Clear Goals – We attack our hardest problems head-on with bold and innovative solutions. We mix a heavy dose of ambition into what we believe is possible and are constantly evangelizing.  You’re excited to learn and grow your analytical skills to help develop solutions that support and propel our operations. You enjoy breaking complex issues down into manageable parts and empowering others with what you find. 
• Move the Needle – We deliver results that make a meaningful difference. We ruthlessly prioritize the work with the biggest customer impact.  We’re looking for an autonomous decision-maker who can self-prioritize and organize their efforts for the highest return on investment. 
• Servant’s Heart –  Our #1 priority is to deliver truly exceptional customer experiences. Bellhop is a technology startup but we are also moving real things and real people in the physical world. It’s not just code behind the buttons you press; you are influencing the people who will help our customers on one of their toughest days.
• Keep it Real – We are truth seekers. We say what we mean through direct, honest, and productive communication. Your decisions have a company-wide impact and will require broad consensus. You’re adept at driving teams towards consensus and accomplishing objectives through influence. You have a clear understanding of how your work affects all lanes of the company from leadership to our Pros.
• GSD – We are action-oriented and operate under a perpetual sense of urgency to produce results.  Bellhop is still at an early stage, and we’re still honing our model. You’re happily along for the ride – ready and willing to re-rack priorities as we learn more about our business.

OUR VALUES: While each member of our team has a specific, clearly defined role, we’re all connected by a strong set of values that’s been developed to build long-term relationships, foster advancement, and guide the decisions we make. We want each individual at our company to grow as we grow. And so we invest in their professional development and support them as they learn new skills and take on bigger challenges. To bring out the best in our people, each day we encourage and celebrate: Innovator’s Mind. We’re driven to identify opportunities and create solutions to better serve our customers. We learn from mistakes quickly. Servant’s Heart. We’re devoted to caring for others by putting them first and treating them as we’d like to be treated. We approach life with optimism, energy, and lightheartedness. We always give more than we take. Winning Drive. We’re committed to getting things done the right way even if it’s the hard way. We relentlessly raise the bar in our efforts.  WHY WORK AT BELLHOP?
Named a Best Moving Company of 2022 by U.S. News & World Report Every day, you will be able to see the positive impact you have on people’s lives. Moving is considered one of the most stressful experiences people go through, and we have found a way to make it easier and more comfortable.
Because you will collaborate with exceptionally talented people. Our tech-enabled approach means you will work with teams of top-shelf engineers, product managers, operations strategists, customer-care specialists, and growth experts. You will also be joining us at a time when you’ll have a huge opportunity to chart the course for our continued growth.
Because our culture sets us apart. We have ambitious goals and make sure everyone feels encouraged to own their portion of the business, experiment with new ideas, and take the proper actions to achieve success.
Because we take good care of each other. We provide competitive compensation packages that include a significant equity incentive as well as health coverage and accommodations to achieve a sustainable work-life balance.
Benefits to Enjoy Include: Medical, Dental & Vision insurance401(k) matchingDisability insuranceEmployee discountFlexible spending accountHealth savings accountLife insuranceUnlimited Paid time off (FTE employees)Parental leave Bellhop believes if we want to build a company that works for everyone—we must include everyone, which is why we’re proud to be an equal opportunity employer that complies with all applicable federal, state, and local fair employment practices laws. Bellhop strictly prohibits and does not tolerate harassment or discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, gender identity, age, physical or mental disability, citizenship, sexual orientation, past, current or prospective service in the uniformed services.