Senior Data Analyst, Connect

Job Description

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people.

Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $

3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

We are hiring a Senior Data Analyst within our Business Intelligence organization to work with a new venture (called Connect) within Spring Health. As we stand this new venture up, we’re also looking to build out the foundational reporting and analytics tools that will help the team measure the impact and success of the new product. You’ll be asked to think about a set of metrics that span the full funnel of users discovering, engaging with and seeing impact from this product.

Ultimately your goal will be to help inform the product team what’s working and what’s not, and help them make decisions that will make this product a success. You’ll operate in a cross functional data team that includes data scientists and analytics engineers, all of whom are working with you towards the goals of the stakeholders you support. What you’ll be doingPartner with the new venture team to build, maintain, and improve reporting infrastructure that supports their product analytics and related KPIs.

Develop dashboards and data visualizations that empower non technical users within the product team to understand overall trends and drill into drivers of metric movements. Partner with the data science team to dive deeper into major trends, helping us understand what is driving those changes.

Maintain accurate and consistent reporting of metrics, collaborating with cross-functional stakeholders to ensure data alignment across the business. Ensure downstream teams can access and utilize data effectively by providing training, documentation and support for the dashboards and data products you deliver. Work with our analytics engineering team to maintain the core data models in dbt that support these metrics and ensure data consistency.

What success looks like in this role:Develop tools and analyses that enable the teams you work with to hit their own KPIs – you’re successful when you help your team be successful!Reduce the amount of time teams spend manually pulling data to inform decisionsDevelop dashboards and analyses that deliver ongoing value to teams, measured in proxy by the number of monthly active users and total views different dashboards and analyses receiveContribute to our foundational data model by adding additional fields and tables according to our data style guideWhat we expect from youYou are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with youYou have 5+ years of working experience working with data, data visualization, and dashboarding toolsYou have experience working with business stakeholders to transform business needs into analytics needs, bonus points for experience working with product teams in particularYou are an expert in SQL, and have at least familiarity with dbt or similar data transformation toolsYou have strong user empathy – you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operateYou have experience working with Looker or other similar data visualization tools (tableau, etc), both creating the data model and building dashboardsYou focus on impact, finding the things you can deliver that deliver the most value for your stakeholdersYou have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team membersYou are humble, highly motivated, and thrive in fast-paced environmentsYou have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and marketing/business impactYou have a passion for successfully navigating ambiguous problem areas and learning new approachesThe target base salary range for this position is $125,000 – $145,850 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.

We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planningA yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.

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