Senior Data Analyst (Marketing)

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.  

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.

What you’ll be doing

As a Senior Data Analyst, you will:

• Act as a strategic partner working in cross functional teams to grow the extent of data-driven planning and decision making in specific areas, specialising in Retention and Marketing analytics.
• Turn data into insights, predictions, and actionable recommendations, delivering clear business value to your cross functional teams in their business challenges. 
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboard designs. 
• Help to design and analyze A/B experiments to improve retention outcomes.
• Work in partnership with Data Engineers and Analytics Engineers to define requirements for foundational datasets that can support downstream analytics and reporting. 
• Drive optimization and efficiency in all you do and challenge the status quo for the team’s processes’. 
• Contribute to the planning & execution of Retention Pillar analytics growth within the organisation – as a group of people, as a partner within cross functional teams and as an enabler to support others to self-serve their data and insight needs.  

Who we’re looking for

If this sounds like you, please get in touch! 

• Are passionate about data and using it to influence business decisions.  
• Have 3+ years of experience in a Senior Data Analyst / Business Intelligence Analyst role. 
• Adept at integrating with the business to truly understand their business challenges, defining how data can help and integrating it at the earliest opportunity to increase data driven decision making. 
• Have strong business acumen and a business-first approach to problems. 
• Have a track record of delivering clear business value from data through fit for purpose and actionable insights.
• Are an excellent communicator and use storytelling to bring insights to life and make connections on the business level. 
• Have outstanding analytical skills – from unearthing valuable insights through querying data to creating compelling visualisations for ease of understanding.
• Are organized and able to lead complex projects with multiple user stories and dependencies. 
• Have knowledge in designing, executing and evaluating A/B experiments – able to provide recommendations on next steps through iterations of the tests.
• Strong problem-solving skills and ability to think out of the box. 
• Strong stakeholder and management skills
• Thrive on uncovering synergies and efficiencies in your work, the work of the team, and beyond. 
• Seek a fast-paced environment where you will make an instant impact.
• Want to work alongside other intelligent and passionate people
• You are fluent in English.
• High proficiency in SQL and/or other querying languages.
• Hands on experience in PowerBI

Nice to have, but not required 

• Data science experience (e.g.predictive analytics, machine learning).
• Have strong experience in presenting actionable insights to business stakeholders
• You are comfortable talking technology and communicating with developers on technical topics.

What we can offer you

• Challenging work in a fun and collaborative environment
• Attractive compensation and time-off benefits
• Spacious open-concept and centrally located offices
• Financially successful and profitable company
• Full-time employment with flexible working hours
• Fully stocked pantry with healthy foods and fresh fruit
• Team lunches and company events every quarter
• Multicultural teams represented by 30+ nationalities

Benefits

Health and happiness go hand in hand, and we make every effort to support our team members in all facets of their lives—both inside and outside the office. Learn more about our employee benefits by visiting our careers page.

Before you apply

• At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
• Please upload your resume as a PDF and do not include any salary or compensation information in it.

ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.

Please note that all offers are subject to reference checks from one or more of your former managers/colleagues. For your current manager, we understand that every company has distinct HR practices, and will only speak with them at a mutually agreed-upon time that works for you.