Senior Data Analyst, Natural Language Search

Job Description

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.   

Homes.com is reimagining the home search experience for consumers and agents alike. We are empowering people to discover homes, share insights and make connections on their terms – disrupting a multi-billion industry.

Already one of the fastest growing real estate portals in the industry, we are driven to be #1. Just ask Brad Bellflower, Chief Change Officer at Apartments.com. After its acquisition in 2014, Apartments.com quickly turned into the most popular place to find a place. Proven success at the highest level – and we’re doing it again with the new Homes.com.

Homes.com is a CoStar Group company with 20+ years’ experience in leading and growing digital marketplaces. We pride ourselves on continually improving, innovating, and setting the standard for property search and marketing experiences. With Homes.com we’re building a brand on the cusp of defining the industry. We’re looking for big thinkers, brave leaders, and creative advertising wizards ready to influence a new age of homebuying within a tried-and-true, award-winning company. 

What We Are Looking For:

We are looking for a Senior Data Analyst to evaluate and enhance the effectiveness of natural language search requests within our product. In this role, you will analyze user search behavior to identify unsupported queries, surface opportunities to improve search capabilities, and ensure we are delivering the most relevant and comprehensive results to our users. This is a dynamic position where you will bridge the gap between data, technology, and customer experience.

This position is located in Washington, DC and offers the following schedule:

• 4 days onsite / 1 day remote

RESPONSIBILITIES 

Search Query Analysis:

• Evaluate user-generated natural language search queries to identify patterns, trends, and unsupported search types.
• Utilize analytical techniques such as word clouds, frequency analysis, and natural language processing (NLP) tools to highlight common search gaps.

Search Gap Identification:

• Identify the most common searches that our current search engine cannot support.
• Determine whether the underlying data exists within our ecosystem but is not being surfaced effectively.

Data Investigation and Acquisition:

• Track down missing or incomplete data within internal systems that could enable better search results.
• Collaborate with internal data teams to surface existing data or acquire it from reliable sources.
• Research and evaluate third-party vendors who can provide relevant datasets to close search gaps.

Stakeholder Collaboration:

• Work closely with Product Managers, Data Engineers, and Search Engineers to communicate findings and recommend data integration solutions.
• Present actionable insights on search trends and data needs to leadership teams.

Reporting and Monitoring:

• Develop regular reports to track search effectiveness, unsupported search trends, and improvements over time.
• Establish KPIs to measure the success of improvements and ensure continuous optimization.

BASIC QUALIFICATIONS

• Bachelor’s degree in Data Science, Computer Science, Business Analytics, or related field from an accredited, not-for-profit University or College.
• 5+ years of experience in search analytics, natural language query evaluation, or data analysis.
• 5+ years of experience in tools such as Python, SQL, Excel, and data visualization platforms (e.g., Tableau, Power BI).
• Experience with text analytics and NLP tools to process and analyze search queries.
• Strong ability to investigate data sources, identify gaps, and assess data quality.
• Familiarity with search engine functionality, data acquisition workflows, and data vendor evaluation.
• Excellent communication and problem-solving skills with a strong analytical mindset.
• A track record of commitment to prior employers

This position offers a base salary range of $98,000 -$159,000, based on relevant skills and experience and includes a generous benefits plan.

WHAT’S IN IT FOR YOU

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply.  However, please note that CoStar Group is not able to provide visa sponsorship for this position.

#LI-NH1

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing