Senior Data Analyst, Square Banking

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The Square Banking team builds tools that allow millions of small businesses around the globe to better manage their cash flow. The legacy financial system relies on long-standing and often-unfair conventions like outdated fees and onerous applications. We are building better business banking by seamlessly integrating payments and banking in one place, without the frustrations and hassles of incumbent banks.

Within Square Banking, the Cash Flow team is dedicated to helping our sellers understand and manage their business cash flow with products that include Checking, Savings, Instant Transfers, Square Debit Card and Bill Pay. With this suite of products, we ensure that our customers get access to the funds they need when they need them, and that they can always understand and control where their money is going. As a Data Analyst on the Banking Cash Flow team, you will partner with cross-functional stakeholders in Product, Marketing, Engineering, and Design to gain deep insights into our customers, drive data-informed product and marketing decisions, and deliver a remarkable and cohesive cash flow home experience.

You will:

• Partner with cross-functional stakeholders to identify, prioritize, and answer the most important questions where analytics will have a material impact

• Be a strategic partner to influence product roadmap and guide Cash Flow teams to navigate through product opportunities

• Develop a strong understanding of cash flow products, and use data analytics to solve practical problems such as defining feature success and optimizing funnels

• Build visualizations that monitor the health and performance of our products, and proactively investigate and communicate key business drivers

• Create resources to empower data access and self-service so your expertise can be leveraged where it is most impactful

• Communicate analysis and decisions to high-level partners and executives in verbal, visual, and written media

Qualifications

You have:

• 5+ years of experience in analytics

• Expertise in product analytics, understanding and tracking user behaviors through analytical perspectives such as engagement, conversion, segmentation and funnel analysis

• Proficiency in SQL, with experience exploring large and complex datasets

• Experience with data visualization tools (we use Looker)

• Experience partnering with cross-functional teams (Product, Marketing, Design, Engineering, etc.) to inform, influence, and execute product strategy and investment decisions

• FinTech experience a plus

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $135,200 – USD $202,800
Zone B: USD $125,800 – USD $188,600
Zone C: USD $119,000 – USD $178,400
Zone D: USD $108,200 – USD $162,200

To find a location’s zone designation, please refer to this salary-zones”>resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.