Senior Data Scientist (Analytics), CRM / Marketing

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt is not just a delivery app – we’re a technology company building a commerce platform to seamlessly connect our millions of customers with thousands of merchant and courier partners, in real-time across 23 countries and 250+ cities. Our apps (iOS and Android) have the industry’s highest ratings, largely thanks to our customer-first-mindset, which shows in how we build products and run operations. In June 2022 we officially joined forces with DoorDash. Combined, we have a presence in 27 countries, 23 of which operate with the Wolt brand and app. Wolt and DoorDash continue largely independently, with Wolt’s name, brand, product, technology and team.

Working in Product Development at Wolt

At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

The behind the scenes of Wolt is run by an awesome bunch of over 400+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 40  cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together!

#LI-ZF1

Job Description

About the Consumer Group

As the name Consumer Group implies, this group is responsible for building and developing Wolt’s consumer-facing products. The core mission is to master the user experience while scaling up the platform to enable delivering a mall in a pocket. 

About the Marketing Analytics Team

Marketing Analytics is a newly established domain working in partnership with the marketing and growth organisation to drive effective marketing decisions. This includes optimising our marketing mix through attribution, MMM and Experimentation, enabling effective measurement of different marketing initiatives, setting up best experimentation practices and working with the marketing team to identify areas for improvement and growth. Being a new team, there are plenty of exciting problems and opportunities to make a business impact. The team works closely with user acquisition, engagement, brand performance, growth and martech teams to enable data-driven decision making. 

The team has multiple open roles including CRM Data Scientist and Marketing Analytics Data Scientist.

About the Consumer Data Science Team

Marketing Analytics is part of the Consumer Analytics team, which comprises a cross-section of Data Scientists and Analytics Engineers. We work closely with the Data Engineering and Machine Learning teams who help ensure we have the right platform to deliver our insights at scale. We partner with Product, Engineering, and Strategy & Operations teams to guide measurement and tactical decision-making using advanced analytics as we expand the Wolt platform across the globe.

About the Role

As a Data Scientist at Wolt, your role involves diving into our data to solve crucial business problems. The scope of this role ranges from diagnosing problem areas to identifying solutions to designing experiments and ultimately influencing decision making. This is a rare, operational and actionable data-driven experience which requires a good mix of technical and stakeholder engagement skills.  When you join this team, you will be driving action from the frontlines, rather than just doing yet another analytics or data science role. Data Scientists at Wolt take ownership of the business outcomes. 

If you enjoy finding patterns amidst chaos, are excited to build from 0 to 1, and have experience using analytics and data science skills to solve marketing problems, we’re looking for someone like you.

Our offering to you

• The online delivery platform that Wolt is building will offer you interesting and complex challenges together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time combined with differences in the economics and dynamics of the cities we operate in make Wolt both a challenging and so interesting company to practise analytics. 

• You can choose the location from our tech hubs Helsinki, Berlin and Stockholm, or you can work entirely remotely anywhere in Finland, Germany, Sweden and Estonia. You have the chance to decide the ways of working — a hybrid, at the office, or remote within the location above. 💙 Read more about our remote setup. 

• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement. Read more about how we work.

Qualifications

• Degree in Mathematics, Statistics, Computer Science, or a related field.

• 4+ years of experience in a Marketing Analytics or data science position.

• Expertise in statistical analysis, including hypothesis testing, experimentation using statistical software packages in Python, R, or equivalent.

• Proficiency in writing structured and efficient SQL queries for large data sets.

• Have prior experience building intuitive data visualisations and dashboards that influence business decisions, utilising tools like Looker, Tableau, Mixpanel or similar.

• Relentless pursuit of new ideas and data sources, and have the ability to systematically tackle ambiguous problems with a data-driven, hypothesis-based approach

• For a CRM Data Scientist, prior experience in CRM analytics will be a huge plus.

Additional Information

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

For any further questions about the position, you can turn to Product+ Talent Acquisition Partner – Zhanna Filintseva ([email protected])