Senior Director of Integrated Insights

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Description:  

The Lilly Capability Center India (LCCI) was setup in Bengaluru in 2016 to support Eli Lilly and Company’s global pharmaceutical footprint across R&D, Commercial and Technology services. As of early 2024, we are more than 3000 people strong, successfully delivering and innovating for Lilly global and affiliates in a wide range of areas. More than 650 professionals focus on Commercial services, who work closely with Marketing, Sales, and other customer-facing functions. The Business Insights & Analytics (BI&A) capability is a key part of the Commercial services group, responsible for delivering analytics and insights to power strategic decisions as well as real-time operations.  

This senior role will lead LCCI’s Integrated Insights organization, managing a multi-disciplinary team of over 300 professionals spanning Data Engineering, Business Analytics, Market Research, Data Science, ML Ops, and ML Engineering that designs, delivers and consults on insights, products, and solutions to Lilly affiliates across the globe. As the head of the in-house analytics center of excellence, this role will lead execution supporting Accelerate Reach and Scale objectives. 

If you enjoy leading large-scale, cutting edge analytics teams through complex data-driven programs, this is the role for you.

The role reports to the VP & Head of Lilly India Commercial Capabilities with a dotted line to the VP of Business Insights & Analytics (based in Indianapolis). This role is based in Bangalore, however, some domestic & international may be required.

 Functional Responsibilities: 

• Partner with US BI&A leadership and key stakeholders to align on the vision and strategic priorities for Lilly’s enterprise-wide BI&A initiatives. 

• Drive innovation through advanced analytics solutions, AI/ML applications, GenAI, and digitalization initiatives. 

• Ensure analytics products and services deliver measurable business value and competitive advantage. 

• Lead the transition towards an “Analytics as a Product” approach, standardizing and scaling analytics offerings through reusable frameworks, operating models, automation, and cloud technologies. 

• Promote data-driven decision-making and widespread adoption of BI&A solutions across Lilly’s global operations. 

People Leadership: 

• Establish a high-performance culture focused on quality, accountability, and continuous improvement. 

• Foster collaboration across teams and functions, establishing strong partnerships with Commercial functions, Tech@Lilly, and other delivery partners. 

• Oversee talent acquisition, development, upskilling, and retention strategies, nurturing a diverse pipeline of BI&A expertise and leadership. 

Strategic Growth and Thought Leadership: 

• Network with industry experts and external consultants to develop, test, and implement new approaches and solutions for analytics and insights capabilities at LCCI. 

• Network across affiliates and key internal leaders to identify opportunities for analytics applications. 

• Innovate by transforming problem-solving approaches using analytics, market research principles, and digital capabilities. 

• Provide coaching and oversight of core methodologies and data requirements to enable decision-making. 

   Basic Qualifications:

• Bachelor’s degree in computer engineering, computer science, analytics, or equivalent from a premium institute. 

• 15+ years of experience in analytics and insight delivery, design, management, and thought leadership in high-volume environments. 

• Proven ability to develop, coach, and manage a team of leaders. 

• Demonstrated ability to lead through a constantly changing environment. 

• Learning agility and experience in a highly-matrixed environment. 

• Exceptional communication skills – written, verbal, and active listening. 

• Experience transitioning and leading teams into utilizing cloud computing (Amazon Web Services and Microsoft Azure preferred). 

Additional skills/preferences: 

• MBA or master’s degree in a relevant field. 

• Experience with the Adobe stack (e.g., Adobe Analytics, Adobe Experience Manager, Adobe Target) for digital marketing and analytics solutions. 

• Experience in the pharma commercial landscape and operations. 

• Established thought leader with strategic problem-solving abilities. 

• Understanding of current and potential analytical capabilities and technologies relevant to product commercialization.  

• Hands on skills delivering analytics projects. 

• Strong passion for capability development and experience in integrated/shared work environments. 

• Ability to influence beyond organizational and business unit boundaries. 

• Experience implementing or acting as a business system owner of global IT solutions. 

• Ability to drive decisions and results. 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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