Captial One
Senior Manager, Business Controls Testing, Enterprise Services Risk
Job Description
OverviewSenior Manager, Business Controls Testing, Enterprise Services RiskThe Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.
As a Senior Manager on the Business Controls Testing (BCT) team within the Enterprise Services Core Risk Controls Governance & Testing (CGT) team, you will partner across Enterprise Services, Risk Management Partners, and Business Units to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with requirements and regulations for the Business Risk organizations within Enterprise Services. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of business and technology risks in an open and collaborative environment. The ideal candidate will have a strong interest in process maturity and platform technologies, as well as a clear understanding of requirements, controls, and testing methodologies.
In this role you will:Lead and manage a team of control testers to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings across enterprise product and platform domainsOversee the planning, execution, and documentation of control testing activities aligned with regulatory, risk management, and compliance requirementsReview and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirementsIdentify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholdersCommunicate results and provide recommendations that strengthen processes and controlsMonitor and report testing metrics and program status to senior leadership, providing awareness and helping to inform decision-makingPartner across lines of defense to ensure alignment on control objectives, test results, and findingsProvide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environmentsChampion continuous improvement initiatives, including process optimization, automation, and control rationalizationCoach and develop team members, supporting career development within the control testing function and fostering a high-performance cultureAssist and drive project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities. Have the opportunity to develop and execute program strategy, learn new technologies, develop relationships with partners across divisions, and materially contribute to process enhancements to reduce riskBasic Qualifications:High School Diploma, GED, or Equivalent CertificationAt least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of theseAt least 5 years of experience supporting, partnering, and interacting with internal and external business clientsAt least 7 years of experience in Audit or IT Risk ManagementAt least 7 years of People Management experienceAt least 7 years of experience in testing business and technical controls in financial institutions or combination of bothAt least 7 years of experience consulting with senior executives or strategy buildingAt least 1 year of experience in controls development, controls management, and reporting activitiesPreferred Qualifications:Bachelor’s Degree or Military ExperienceRisk Certifications (CRISC, CISA, CISSP, CRCM, CIPP, ABA Risk Management Certification)At least 6 years of experience supporting, partnering and interacting with internal stakeholdersAt least 5 years of Financial Services industry experience working with technologyProject Management (PMP) or Program Management (PgMP) certificationAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
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