Senior Master Data Specialist

PANDORA is #1 jewelry brand in the world. What we care about the most is creating unique, responsibly manufactured, hand-crafted jewelry that helps millions of people around the world express their feelings every day.

Warsaw is a location for PANDORA GBS (Global Business Services Organization). We work closely with company local management, business controllers, customer service departments throughout Europe and the Middle East and our colleagues in the global office in Copenhagen.  

Master Data Maintenance (MDM) Team is responsible for supporting Pandora’s: customers & suppliers (adding new customers to the system, tracing and amending existing accounts, setting up payment terms and methods), employees – entering new hires into the system, tracing and amending existing accounts, granting access to the systems; prices (creation of new price lists in the systems, calculation of transfer and sale prices and their entering into the systems), shops (handling the system of cash registers in shops, handling prices and promotions).

Our business has something unique about it – as does our people-oriented organizational culture. Regardless of position or workplace, we work together in line with the values of “We Care, We Dream, We Dare, We Deliver” and strive for continuous learning and knowledge sharing. If you are interested in gaining valuable experience in an extraordinary organization alongside great people, apply for a role created in connection with Pandora’s digital transformation journey powered by the latest advancements in SAP S/4HANA and #CraftTheIncredible career with us!

In this role you will:

• Support SAP 4SHANA implementation (data validation, UATs, hypercare),
• Support future data transition activities connected with team scope changes,
• Ensure the proper maintenance of Master Data (MD) set ups in Microsoft Dynamics AX2009/2012 and SAP S/4HANA as well as other systems (Dynamics D365, Acubiz, LINK training platform) in the following areas: supplier/customer/employee MD, price and product maintenance, chart of accounts,
• Support team members during the daily tasks which surpass the daily operation and require thorough investigation and proactive decisive approach to the inquiry.
• Train new staff and be the first point of contact for MDM team members in case of technical issues and non-standard questions related to operational work. 
• Act as a process expert in the area of MDM and run the projects to implement automation and standardization as well as possible migrations of new activities to the SSC MDM.
• Take active part in local and global projects.
• Perform the best practices and be the role model for the team members, as well as a great support for the direct superior.
• Manage end-to-end key master data processes (vendor, customer, employee price, finance master data) in SAP and Microsoft Dynamix
• Resolve tickets related to master data according to Standard Level Agreements
• Prepare data reports and analyses using SAP, Microsoft Dynamix,MS Excel and other internal tools.
• Analyze issues reported, define their root-causes, propose solutions, 
• and drive action plans.
• Perform data quality checks to ensure data is compliant. 
• Proactively escalate business risks related to process and system gaps.
• Challenge existing processes and propose improvements to drive efficiency.
• Create and update standard operating procedures and work instructions.
• Share knowledge on MD standards with peers and local business functions, and provide trainings as required.

We’re a perfect match if you have: 

• University degree and minimum of 3 years of professional experience in Master Data Master Data Maintenance, Analytical / Finance Team or similar field,
• Solid working experience in SAP ERP (preferably S/4HANA customer, supplier, price, finance master data maintenance); additional Microsoft Dynamics AX, ERP system implementation and / or data transition will be an asset,
• A very good command of English,
• Good knowledge of Microsoft Office tools, in particular MS Excel, experience with  Access, SQL would be an advantage,
• Flexibility and proactive approach,
• Sense of responsibility, keeping deadlines,
• Ability to prioritize and manage time wisely in a fast-paced environment,
• Ability to build and establish a good working relationship with colleagues,
• Strong analytical skills and attention to detail.
• A very good command of English,
• Well-developed IT skills (knowledge of Microsoft Dynamics AX, SAP S/4HANA or similar ERP systems will be an asset),
• Good knowledge of Microsoft Office tools, in particular MS Excel,
• Good communication and mentoring skills, ability to build and establish a good working relationship with colleagues,
• Ability to prioritize and manage time wisely in a fast-paced environment,
• Strong analytical skills and attention to detail.

Our offer:

• Cooperation based on an employment contract with a basic salary and a real achievable annual bonus
• Hybrid work model
• Free parking for employees regardless of position (reservation required)
• Flexible working hours (7am/10am – 3pm/18pm)
• Support for professional competence development (including Linkedin learning platform)
• PREMIUM package of Medicover medical care including dental care
• Generali life insurance
• Multisport card and cafeteria program on the MyBenefit platform
• Additional days off e.g. for birthdays, health check
• Very attractive discounts on PANDORA products
• Subsidy for “home office” equipment
• Employee Pension Plans (PPE)
• Additional benefits under the company’s social fund (e.g., holiday or kindergarten subsidies)
• Employee Recommendation Program