Senior Program Manager – Manager Onboarding

Job Description

OverviewCome build the sales force of the future with us! Onboarding is a strategic priority for our sales organization, Microsoft Customer & Partner Solutions (MCAPS), laying the foundation for new managers to thrive in an AI-driven era. It’s about more than just training—it’s about building confidence, fostering belonging, and setting up our people for long-term success.

As a Senior Program Manager – Manager Onboarding on the Worldwide Learning Onboarding team, you’ll play a pivotal role in delivering world-class, manager-focused onboarding experiences for all priority roles. You will lead the onboarding strategy for MCAPS managers, partnering closely with business stakeholders to design, validate, and scale impactful programs that streamline the onboarding journey and curriculum design framework, complementing offerings from HR and other sources. We’re looking for a highly capable program manager with a track record of driving complex, high-impact initiatives and collaborating across teams. If you’re passionate about learning, energized by innovation, and ready to help shape the future of manager skilling, this is your opportunity to make a significant impact at scale.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more, and we’re dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day.

Join us and help shape the future of the worldQualificationsRequired/minimum qualificationsMaster’s Degree or equivalent AND/OR 3+ years experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management OR Vocational qualification or higher education degree (e. g. , Bachelor’s Degree) AND/OR 5+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management OR equivalent experience.

5+ years of program management experience, including experience partnering with senior leadership and driving complex, high-impact initiatives. Experience in leading curriculum design and onboarding projects from start to delivery, with a focus on manager development and skills validation. Preferred QualificationsMaster’s Degree or equivalent AND 6+ years experience in learning and development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management OR Vocational qualification or higher education degree (e.

g. , Bachelor’s) AND 8+ years experience in learning and development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management OR equivalent experience.

Integrated Learning IC5 – The typical base pay range for this role across the U. S. is USD $116,900 – $203,600 per year.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 – $222,600 per year.

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