JPMorgan Chase & Co.
Software Engineer III- ServiceNow
Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Infrastructure Platform team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
- Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
- Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
- Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
- Contributes to software engineering communities of practice and events that explore new and emerging technologies
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Hands-on practical experience in system design, application development, testing, and operational stability
- Proficient in coding in one or more languages
- Experience in debugging and trouble shooting skills of ServiceNow services or other highly complex systems or applications
- Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
- Demonstrates strong knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Hands on experience supporting ServiceNow Platform or other enterprise products and services for internal or external clients
- Hands on experience diagnosing performance degradation (e.g. explain plans, database tuning)
- Hands on experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
- Demonstrates strong writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
- Hands on experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML
Preferred qualifications, capabilities, and skills
- Familiarity with modern front-end technologies
- Has the ability to solve unique and first-order problems in areas such as compute services including Containers & Serverless as well as many other AWS Services
- Demonstrates strong understanding of AWS Network Architecture and networking more generally.
- ServiceNow Certification; CSA or higher is desired
