Solutions Consultant 5

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Firefly Solution Consultant Specialist

Position Summary:

As a creative problem‐solving leader from the Solutions Consulting team, the Firefly (FF) Solution Consultant will have the chance to ‐create solutions for the most valuable client ‐problems. You will work with a team of technical experts on DMe & DX to craft solutions, and vision, that pursue prospects’ most meaningful business problems. Also, partnering with cross functional resources such as Product Marketing, Product Management, and Engineering will allow you to be the voice of the field and drive innovation for Adobe. As part of this, you will tailor sales plays, use‐cases, and technical solutions which clearly articulate the context and technical value of the GenAI technologies in the customer’s daily work stream. Depth of technical knowledge of Adobe solutions will be key to your success and value to the team.

Deep experience in partnering with sales to drive customer change and innovation is a requirement. 4+ years’ experience in Adobe Digital Media and/or Digital Experiences solutions is a plus (combined is preferred). Additionally, “customer side” experience is an asset that would bring credibility to our sales process and most importantly our customers.

Trust:

Our customers, partners, and coworkers trust us to be passionate and curious, to genuinely listen and to be laser focused on every aspect of their business. They trust us to architect innovative technical solutions and build cross‐organization partnerships that ensure their success throughout their journey with Adobe. They trust us to advocate for them, align to their success, and influence unparalleled industry and solution leadership

Technical and Business:

Must be able to demonstrate and discuss the benefits of some or all of Adobe’s solutions within the context of GenAI technologies. Perform account planning, discovery and develop a vision which matches clients’ objectives and solves their business issues. Maintain an understanding of GenAI competitors, especially strengths and weaknesses of competitor solutions. In‐depth experience with low‐code development platforms (e.g., Mendix, Zoho Creator, Microsoft Power Apps) is required to build interactive and data‐driven custom demos for showcasing product functionalities. A developer background and experience with languages like JavaScript is a plus for complex interactions.

Develop & maintain understanding of key industries applicable to the role (e.g. Media & Entertainment, FSI, High Tech, Telecom, Health Care, Travel & Hospitality, B2B) including key trends (such as Content Supply Chain), challenges, innovations, and technology solutions.

Ability to collaborate with clients, delivery & implementation teams, and partners to create technical success with Adobe solutions as well as define a path to value realization by using Adobe solutions. Team:

We are a national team that comes together to form a coordinated unit to support each other in accomplishing our goals. We take responsibility for our own success and help each other along the way. We acknowledge each individual accomplishment without envy because we innately understand the

larger mission. We nurture a culture of empowerment, inclusiveness, curiosity, connectedness, collaboration, passion, innovation, creativity, and fun.

Excellence:

We deliver excellence with technical solutions, competitive differentiation, industry expansion, awe‐ inspiring solutions and dedication to constant development and improvement. We fuel the growth of Adobe by expanding every deal and accelerating the acquisition of new customers. We fuel the success of Adobe by helping customers adopt our solutions, realize value and renew their partnership with us. Ability to help the SC team develop and present a strong Adobe “Point of View” as well as “Technical Case” are core to our success. Using your technical knowledge, business understand and sales experience you will lead a team of many contributors to present real technical understanding and value to the customer experience. Be prepared to speak to examples of significant wins proving this level of excellence and achievement.

Creative Position:

In the position you will offer our customers technical solutions to complex problems utilizing generative AI technologies. Your role is both technical and creative – you must use all your experience, solutions and process that scale, while still understanding that creativity is core to Adobe’s DNA, and the team’s results must reflect that in the work delivered. How do we do this better, faster and more efficiently, but with inspiring creative flair? All while meeting the needs of the customer and the business. Job Description:

The Firefly (FF) Specialist Solution Consultant is a member of a pre‐sales technical team that is focused on the development and implementation of complex products/applications/solutions with GenAI technologies (creative vision/tech proofs). Uses in‐depth product knowledge to provide technical expertise to sales staff and the customer through Discovery, sales presentations, and product demonstrations. Assists the sales staff in assessing potential application of company solutions to meet the customer needs and coordinate the preparation of a detailed product specifications for the development and implementation of customer’s solution. This is a dynamic role that will allow the individual the freedom to tackle something new and exciting at each turn. This role will overlay in a variety of prioritized sales cycles, and key opportunities, and engage with various account teams and surrounding resources. The FF SC must be able to easily integrate into many different environments and team cultures, and ultimately play the role that is best for the customer, which may look slightly different with various engagements.

The FF SC will partner with the Adobe Account team as overlays , aligning directly with the Product Specialist AEs, to set the strategy, vision, and technical solution for GenAI opportunities to maximize the customer benefits and establish a baseline for value realization.

A FF SC drives the technical ecosystem to understand the customer’s needs, match that to Adobe technology and communicate the value this solution will deliver to the customer.

The FF SC will coordinate key deliverables and programmatic artifacts to ensure that the account reaches the SPP sales goals and beyond, in coordination with the account Solution Consultant (Core & Cloud).

The FF SC will provide risk analysis, updates, and consult on other structural updates to the larger team/ecosystem.

Skills needed:

Strong executive presence

Strong Discovery Skills

Whiteboarding

Ideation

Domain Knowledge:

Understanding of the creative industry and its best practices.

Demonstrated knowledge of marketing systems and their applications in business.

Technical Skills

Understanding of DX Marketing Cloud such as AEM

Demonstrated knowledge of Creative Cloud Tools: e.g. PS, Illustrator, ID, Video, 3D

API knowledge essential

In‐depth experience with low‐code development platforms (e.g., Microsoft Power Apps/Automate, Workfront Fusion, Mendix, Zoho Creator)

Ability to collaborate with an extended team of business, technical, and process experts.

Must be able to build and deliver presentations, demonstations, and other documentation at the “C” level

Project confidence and competence.

Experience in problem resolution and critical thinking

Self‐managed, responsive, and dedicated to customer support

Anticipated Activities

Architecture design discussions

Enterprise System design

Developing partner relationships

Collaboration with DME NAM SC for account strategy and development

Sales Plays

DX >Firefly/GenAI Content Supply Chain into AEM

Custom Models: Enterprise Build

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $194,900 — $314,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

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