Sr Experience Researcher

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The opportunity

On the Design Research & Strategy team, our mission is to lay a user-centered foundation for Adobe product design and development. We are seeking a Senior Experience Researcher to steer research on our enterprise product offerings, with a focus on AI-enabled capabilities.

What you’ll do

Run research studies from start to finish, including; developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings.

Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations, from small groups to company-wide forums.

Engage with different roles across the company and product teams to understand and influence business objectives, system architecture, and product designs.

Mentor junior staff and oversee contractors/vendors on more complex programs of study.

Build alliances across the company to identify new partners, drive collaboration, and deeply understand the business context of research problems.

What you need to succeed

Must-haves:

Significant hands-on research experience, with at least some of that experience in an industry setting (e.g. UX/product research, market research, consulting, etc.)

An undergraduate degree from a 4-year, accredited institution

Able to drive research in areas that may be ambiguous or ill-defined

An understanding of the product life cycle and can time research to have maximum impact

Knowledge of UX research methods, incorporating new research techniques when appropriate

Strong organizational, planning, and time management skills

Can drive collaboration across project roles (design, research, product management, engineering, etc.)

Don’t just summarize study data, but go one step further to identify strategic implications of a finding

Can proactively identify and communicate clear product solutions based on these findings, sometimes across departments

Experience communicating work at the management, director, and VP levels

Nice-to-haves:

An advanced degree in psychology, sociology, data science, or a related field

Experience conducting research with AI-enabled products

Experience with survey design, ideally including longitudinal studies

Knowledge of descriptive & inferential statistics (including linear regression, ANOVA, and multi-level modeling)

Experience conducting power analysis

Experince in choosing appropriate sampling methods

Familiarity with or interest in Adobe’s Experience Cloud tools (Analytics, AEM, etc.)

About Adobe Design

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $115,800 — $214,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.