Staff Data Scientist – Consumer Insights

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 136 million registered learners as of September 30, 2023.

Coursera partners with over 300 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We’re seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview:

At Coursera, our Data Science team is helping to build the future of education through data-driven decision making and data-powered products. We drive product and business strategy through measurement, experimentation, and causal inference. We define, develop, and launch the models and algorithms that power content discovery, personalized learning, and machine-assisted teaching and grading. We believe the next generation of teaching and learning should be personalized, accessible, and efficient. With our scale, data, technology, and talent, Coursera and its Data Science team are positioned to make that vision a reality.

We are looking for a seasoned data scientist to spearhead insights generation and facilitate busine ss decision-making for our Consumer product team. In this role, you will leverage your technical expertise in data science and solve some of the most complex problems in the Consumer organization. You will closely collaborate with product and marketing leadership to deliver strategic thought partnership, promote data-driven decision making, and champion for data excellence. You will help develop technical vision and define a roadmap for the Consumer data science team that best supports business strategy and goals. Our ideal candidate has a proven track record of technical expertise (product analytics, experimentation, and machine learning),  strong written and verbal communication, and a strong interest in expanding the reach and quality of online education.

Responsibilities:

• Develop measurement frameworks leveraging product analytics, experimentation and statistical analysis to shape the future direction of Consumer products and inform strategic priorities.
• Own the end to end experimentation experimentation and causal inference strategy  to improve learner experiences, inform product offering and pricing strategies and drive real impact.
• Contribute to the  technical vision for the Consumer data science team to support organizational business goals and data team priorities.
• Collaborate with the data engineering team to improve data collection processes and ensure accurate instrumentation for measurement strategies.
• Act as a technical advisor to leadership within data science and external teams through driving innovation, defining best practices, exploring novel statistical and experimentation tactics and methodologies. Drive clarity and solve ambiguous business problems using data-driven approaches.
• Coach, lead and advise other members of the Data Science teams and partners on ways to apply techniques that deliver highest accuracy and quality analyses and insights.

Basic Qualifications:

• MA or Ph.D. in  applied math, statistics, computer science, or a related technical field
• 6+ years of experience working with data in advising product or business teams
• 3+ years of applying statistical inference techniques to business questions
• Proficiency in analytical tools such as R, Python, or SQL, and experience with data visualization tools
• Hands-on experience with data management and orchestration tools (Airflow, Databricks and/or dbt)
• Excellent communication and stakeholder management skills
• Proven ability to act as a thought partner and thought leader with strong problem-solving and critical thinking skills

Preferred Qualifications:

• Experience at EdTech or online consumer product business
• Experience in causal inference methodologies
• 2+ years of experience in providing technical mentorship to data scientists

If this opportunity interests you, you might like these courses on Coursera:

• Go Beyond the Numbers: Translate Data into Insights
• Applied AI with DeepLearning
• Probability & Statistics for Machine Learning & Data Science

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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
 
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].
 
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