Coupang

Staff System Engineer

11 October 2024
Full Time
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Deadline date:
£67000 - £125000 / year

Job Description

Job Title: Staff System Engineer

Location: [Bangalore]

Department: IT Infrastructure

Job Summary: The Server Management Engineer (L6-2) is responsible for the installation, configuration, and management of server infrastructure within data centers and office buildings. This role focuses on hands-on implementation and maintenance of servers, storage, virtualization, and cloud migration tasks. The ideal candidate will have 15-17 years of experience with a strong background in server management, virtualization, and private cloud technologies, with a secondary focus on AWS and cloud migration.

Key Responsibilities:

  • Server and Storage Management: Install, configure, and manage physical and virtual servers, storage systems, and related hardware.
  • Virtualization: Implement and manage virtualization technologies including VMware, Hyper-V, and other relevant platforms.
  • Cloud Migration: Assist in the migration of services from cloud environments (AWS) to on-premises infrastructure. (Ansible/Phython)
  • Configuration and Maintenance: Perform configuration, maintenance, and troubleshooting of servers, storage, and network components.
  • POC Servers: Configure and manage Proof of Concept (POC) servers for testing and validation purposes.
  • Technology Gap Analysis: Identify and address technology gaps in current configurations and recommend improvements.
  • Automation: Develop and implement automation scripts and tools for infrastructure deployment and management.
  • VDI Management: Manage Virtual Desktop Infrastructure (VDI) environments, ensuring optimal performance and user experience.
  • Documentation: Maintain detailed technical documentation for all configurations, processes, and procedures.
  • Compliance and Security: Ensure all systems comply with security policies and standards, and maintain system integrity.
  • Performance Monitoring: Monitor system performance and utilization, and implement necessary optimizations.
  • Collaboration: Work closely with the IT Infrastructure Architect (L7-1) to support strategic initiatives and future planning.

Technical Expertise:

  • Private Cloud: Experience with private cloud platforms such as OpenStack, KVM, and VMware vCloud suite.
  • Infrastructure Services: Enable the design, planning, implementation, integration, configuration, and production support of infrastructure services across the IT workspace.
  • Functional Analysis: Perform functional analysis, timeline analysis, and requirements allocation to evaluate compliance of system specifications with customer requirements.
  • Efficiency Improvements: Analyze the effectiveness and efficiency of infrastructure program procedures and processes, and develop/recommend improvements.
  • Problem Investigation: Investigate problems in infrastructure and services, and assist with the implementation of agreed remedies and preventative measures.
  • Maintenance and Migration: Contribute to the planning and implementation of maintenance, migration, and installation work, ensuring system integrity and security.
  • System Reviews: Perform system reviews of client environments and prepare findings documents outlining short and long-term strategies.
  • Project Delivery: Define, document, and be responsible for the delivery of infrastructure projects or sub-projects.
  • Utilization Monitoring: Use tools to monitor infrastructure component utilization and performance statistics with regards to agreed SLAs.
  • System Information Maintenance: Maintain and document system information in line with compliance requirements and quality assurance standards.
  • Hardware & Software Lifecycle: Monitor hardware and software lifecycles and capacity.
  • Cost Optimization: Support cost optimization and ensure appropriate licensing.
  • Technical Documentation: Develop and maintain technical documentation, including system architecture and design documentation.
  • Innovative Problem Solving: Use innovative approaches to solve complex problems.

Qualifications:

  • Education: Bachelor’s degree in Computer Science, Information Systems, or a related field.
  • Experience: 15-17 years of experience in server management, virtualization, and private cloud technologies.
  • Technical Skills:
    • Extensive experience with server hardware and storage systems.
    • Proficiency in virtualization technologies (VMware, Hyper-V, etc.).
    • Strong knowledge of private cloud platforms (OpenStack, VMware vCloud).
    • Experience with AWS and cloud migration processes.
    • Proficient in scripting and automation (PowerShell, Python, etc.).
    • Knowledge of VDI solutions (Citrix, VMware Horizon, etc.).
    • Familiarity with networking protocols and hardware (Cisco, etc.).
    • Experience with Linux and Windows server environments.
  • Certifications: Relevant certifications such as MCSE, VCP, ITIL, etc., are preferred.
  • Soft Skills: Excellent problem-solving skills, attention to detail, strong communication abilities, and the ability to work collaboratively in a team environment.

Additional Information:

  • This role requires occasional travel to data center locations.
  • Must be able to work flexible hours, including weekends and evenings, as needed.

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