Supply Chain PMO – Change Manager

Job Description

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses.

Connect with a career that matters, and help us build a safer future. Department Overview The Supply Chain Transformation department at Motorola Solutions manages projects and sets goals, transforming solutions for the future. Job Description The Change Manager, reporting to the Sr. Manager of the Supply Chain PMO, will be responsible for developing, implementing, and managing a robust change management program across our large, cross-functional Supply Chain organization.

This role is critical to ensuring that change initiatives—particularly those related to new systems (e. g.

, ERP/WMS), process optimizations, and organizational restructurings—are adopted effectively and sustainably by all impacted stakeholders, ultimately driving the realization of intended business benefits. Key Responsibilities Change Strategy and Planning: Design and execute comprehensive change management strategies and plans using a structured methodology (e. g.

, ADKAR, Prosci). Conduct Change Impact Assessments and Stakeholder Analyses to identify risk areas and tailor engagement strategies across diverse Supply Chain functions (e. g.

, Procurement, Logistics, Manufacturing, Inventory). Communication & Engagement: Develop and manage targeted communication plans that ensure consistent messaging and transparency across all levels of the organization, from warehouse associates to executive sponsors.

Facilitate workshops and focus groups to gather feedback and build commitment to the change. Training and Readiness: Partner with training teams and SMEs to define, develop, and deliver effective training programs for new processes and technology. Assess organizational readiness and manage resistance to maximize employee adoption and usage.

Sponsorship and Coaching: Provide guidance and coaching to executive sponsors and project managers to ensure active and visible support for change initiatives. Develop coaching plans for people managers and supervisors to help them lead their teams through transitions. Measurement and Sustainment: Define and track success metrics and Key Performance Indicators (KPIs) for change adoption.

Manage transition activities and develop post-implementation sustainment plans to reinforce the change and address residual resistance or issues. Additional Qualified Skills Proven proficiency in a formal change management methodology (e. g.

, ADKAR, Prosci certification is highly desirable). Demonstrated experience within a Supply Chain, Logistics, or Manufacturing environment, understanding the impact of change on operational processes and systems. Exceptional communication (written and verbal), interpersonal, and presentation skills.

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