Technical Architect – Microsoft Dynamics 365 (F&O)

Job Description

Double Good’s mission is to create joy. We create joy with our delectable and award-winning popcorn. We create joy with our easy-to-use fundraising platform that raises a meaningful amount of money for youth sports and activities, empowering kids to pursue their dreams.

We create joy through our Kids Foundation which hosts Double Good Days events across the country to bring all-ability fun to children with special needs and their families. As featured on the Today Show, Double Good is not just about the product; we have a strong social mission. In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission.

We are looking for a Sr. IT Manager to join our growing IT Team.

We are seeking an exceptional Technical Architect to lead our D365 F&O (Finance & Operations) capability. This individual will be the go-to leader for D365 F&O, providing deep functional and technical expertise, setting standards, driving continuous improvement, and ensuring that the system meets evolving business needs. The ideal candidate will combine strong leadership skills, technical and functional mastery, and excellent business collaboration ability.

They will drive solution delivery across Finance, Supply Chain, and Operations functions, ensuring alignment between business goals and system capabilities. Location – Elmhurst – hybrid 3 – 4 days onsite per weekAbout the role:Key Responsibilities:Leadership & Team ManagementLead, coach, and develop the D365 F&O team: Lead D365 F&O Developer, Business Systems Analysts and Integration AnalystFoster a high-performance culture; promote best practices and a culture of continuous improvement. Set clear goals and expectations for the team and track progress.

Functional & Technical OwnershipBe the D365 F&O subject matter expert (SME) across Finance, Supply Chain, and Operations. Define and enforce D365 F&O best practices, standards, and governance processes.

Continuously evaluate system performance and recommend improvements. Business Partnership & Requirements GatheringServe as the primary liaison between IT and senior business stakeholders in Finance, Supply Chain, and Operations. Understand and translate business needs into scalable D365 F&O solutions.

Facilitate workshops and discussions with cross functional teams to gather, validate, and prioritize requirements. Solution Delivery & Project ManagementLead solution architecture, design reviews, and delivery of new D365 F&O functionality and enhancements in accordance with industry standards and best practicesManage full lifecycle of initiatives: requirements gathering, solution design, development oversight, testing (SIT/UAT), and deployment. Drive consensus on solution approach across business and IT stakeholders.

Develop and maintain documentation related to the design and implementation of the solutions. Vendor & Partner ManagementCollaborate effectively with Managed Services partners and System Integrators. Ensure timely resolution of critical issues and escalations.

Manage vendor relationships to drive quality, performance, and accountability. Governance & Quality AssuranceOversee testing strategies including SIT and UAT; ensure high quality and business acceptance. Maintain robust documentation of system architecture, configurations, and processes.

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