Senior Microsoft GTM, SME&C Manager

Job Description

Job DescriptionAbout GitHubAs the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

LocationsIn this role you can work from Remote, United StatesOverviewWe’re looking for a Senior Microsoft GTM, SME&C Manager to develop and implement global Small, Medium Enterprises and Channel (SME&C) revenue programs in close collaboration with numerous cross-functional stakeholders across both Microsoft and GitHub. This role will drive rigorous strategic operations to support cohesive execution of SME&C joint sales activities, including rhythm of business, data operations & insights, and more. This role will also identify and activate priority initiatives that accelerate GitHub’s revenue through Microsoft SME&C, including joint GTM representation and leadership in the product launch process, working closely with peers to centralize regional field landing & execution activities. ResponsibilitiesProject/Program ManagementBuilds, develops, and executes strategic programs focused on the acceleration of GitHub revenue through Microsoft SME&C (Small, Medium Enterprises and Channel).

Maintains alignment with global joint GTM strategy and works in lockstep with MSFT GTM Business Strategy, C/ESS, and Partner teams. Collaborates with joint GitHub and Microsoft sales, technical sales, enablement, & marketing teams to effectively plan and land SME&C programs with regional field leaders.

Applies advanced understanding of multiple project management methodologies across a large range of strategic and complex projects and programs within or on behalf of their function. Utilizes program management skills and experience to navigate uncertain and ambiguous scenarios, and create and maintain momentum in a highly matrixed, highly complex and fast paced working environment. Collaborates with internal stakeholders to define milestones, tasks and activities needed to achieve program goals, ensure appropriate impact, and/or produce desired outputs.

Independently manages change, negotiates deadlines and deliverables with stakeholders, prioritizes work, manages conflict. Considers cross-functional inputs, identifies collaborative opportunities and key stakeholders within/across projects, and balances competing business objectives. Identifies potential risks, tracks the risks to determine potential impact, and works with stakeholders to drive consensus around mitigation plans.

Drives discussions to reach consensus and capture key decisions made, challenging decisions as needed to seek the best solution for customers and the business. Influences customer experience with demonstrable business impact.

Defines key performance indicators (KPIs) and collaborates with business operations teams to implement KPIs and post-project tracking. Uses a portfolio-wide perspective to ensure that the team delivers high-quality deliverables that meet customer and business priorities and timelines. Driving Business Impact and Continuous ImprovementConsistently identifies and defines business and process improvement plans for the initiative/program that are aligned to the cadence of the business and its strategy and goals.

Communicates status updates and ensures alignment with wider programs and strategic direction. Sets outcome goals and charter, alongside accurate expectations for content and activity delivery, and helps lead teams and colleagues across the business in timely delivery. Drives large scale improvements through complexity to enhance efficiency and/or customer experience.

Finds opportunities for company-wide improvement programs to enhance internal and external experiences and internal business operating processes. Finds opportunities to take learnings from previous projects and seeks to apply to wider applications across the business for greater impact. Stakeholder Engagement (Internal or External)Owns relationships with key SME&C leadership across both GitHub and Microsoft to drive consensus for global joint sales motions and increase revenue success.

Provides GitHub thought leadership to Microsoft SME&C teams and work cooperatively with a wide range of internal stakeholders. Ensures stakeholder alignment and comfort in high pressure, complex scenarios to lead the business in defining activities, strategies, solutions, processes, procedures, and mitigation actions/decisions. Takes a strategic approach and assists to develop an overall plan for ongoing relations and interactions with stakeholders.

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